"failed to retrieve data" from my macpro

**comforteagle** · October 11th, 2008, 11:32 AM

I've enabled smb & afp sharing on my macpro, but when going to that source/ public folder/dropbox (which is the only path option), I only get "failed to retrieve data".

I thought boxee was able to scan my filesystem to find ~/Movies etc... Is this not the case?

If so how can I possibly diagnos the error?

If not, where to I move my files to???

Thanks in advance.

**agentlame** · October 11th, 2008, 12:44 PM

just to make sure i follow, are you saying you shared ~/Movies on you mac using smb, and it's not showing up in the settings > netword sources > media sources?

**comforteagle** · October 11th, 2008, 06:45 PM

Originally Posted by agentlame

just to make sure i follow, are you saying you shared ~/Movies on you mac using smb, and it's not showing up in the settings > netword sources > media sources?

Correct. Assuming that adding those dirs withing Sys Prefs>Sharing>File Sharing was the correct procedure for doing so.

**comforteagle** · October 11th, 2008, 07:58 PM

Originally Posted by comforteagle

Correct. Assuming that adding those dirs withing Sys Prefs>Sharing>File Sharing was the correct procedure for doing so.

Got it! Macbook Pro needed a reboot for some reason. why, I can't imagine.

**danny_w** · October 13th, 2008, 11:54 AM

That may be what worked for me too. I know that I got the same error, but that later it seemed to work. I may have rebooted my macbook between time, I just don't remember.

**joshuajenkins** · January 15th, 2009, 06:00 PM

I seem to be having the same problem. I set up a SMB/AFS share on my iMac for the iTunes music folder. Boxee says I'm connected to it but when I try to browse through Boxee I get teh "Failed to retrieve data" error. No idea where to go from here.

**ferko** · January 15th, 2009, 06:33 PM

the reboots probally properly started the samba server

**joshuajenkins** · January 16th, 2009, 07:34 PM

Now the system freezes up when it searches for Network locations while trying to add a new source.

Really frustrating so far.

**joshuajenkins** · January 16th, 2009, 11:01 PM

Would really appreciate any help here. I can finally connect through my workgroup all the way to the share I set up through SharePoints on OS X 10.4, but once I select the folder that contains the media (just 10 mp3 files as a test) boxee throws the same error.

Any ideas?

**islanddreamer** · January 16th, 2009, 11:34 PM

This is a problem that I and many users have been reporting since this latest version was released...and no one on the Boxee team has acknowledged it!