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Thread: Crash at Startup

  1. #1

    Default Crash at Startup

    Hello, brand new to the alpha team, and quite excited. I have a self built cheapo micro atx computer. I'm running with the integrated video, which does have OpenGL 1.4. I have the VGA attached to a flatscreen TV (if that matters). The Motherboard has a SiS 761 chipset and an AMD Athlon 64 3200+ . The video is Integrated SiS 330, with a SiS Mirage Adapter. I asm running XP Professional SP3. 1 gig ram.

    I let windows update the Adapter to the latest, and there are no newer updates for the Chipset/IGP.

    I have reinstalled Boxee a few times, including trying to install it on an external hard drive with more room.

    Code:
    22:17:20 T:2912 M: 80834560  NOTICE: Mapping drive Z to C:\Documents and Settings\sean\Application Data\BOXEE\cache
    22:17:20 T:2912 M: 80760832  NOTICE: Mapping drive T to C:\Documents and Settings\sean\Application Data\BOXEE\userdata
    22:17:20 T:2912 M: 80756736  NOTICE: Mapping drive Q to C:\Program Files\Boxee
    22:17:20 T:2912 M: 80756736  NOTICE: Mapping drive U to C:\Program Files\Boxee
    22:17:20 T:2912 M: 80756736  NOTICE: Mapping drive H to C:\Documents and Settings\sean\My Documents
    22:17:20 T:2912 M: 80732160 WARNING: Settings file does not exist, defaults assumed, path = C:\Documents and Settings\sean\Application Data\BOXEE\userdata\profiles.xml
    22:17:20 T:2912 M: 80711680  NOTICE: -----------------------------------------------------------------------
    22:17:20 T:2912 M: 80707584  NOTICE: Starting XBMC, Platform: Windows XP Professional Service Pack 3 build 2600.  Built on Mar  5 2009 (compiler 1500)
    22:17:20 T:2912 M: 80707584  NOTICE: AMD Athlon(tm) 64 Processor 3200+
    22:17:20 T:2912 M: 80707584  NOTICE: Desktop Resolution: 1024x768 32Bit at 60Hz
    22:17:20 T:2912 M: 80707584  NOTICE: Q is mapped to: C:\Program Files\Boxee
    22:17:20 T:2912 M: 80707584  NOTICE: The executable running is: C:\Program Files\Boxee\BOXEE.exe
    22:17:20 T:2912 M: 80703488  NOTICE: Log File is located: C:\Documents and Settings\sean\Application Data\BOXEE\boxee.log
    22:17:20 T:2912 M: 80703488  NOTICE: -----------------------------------------------------------------------
    22:17:20 T:2912 M: 80691200  NOTICE: Setup SDL
    22:17:20 T:2912 M: 76742656    INFO: Available videomodes:
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1920x1440
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1920x1200
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1920x1080
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1680x1050
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1600x1200
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1440x900
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1400x1050
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1366x768
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1360x768
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x1024
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x960
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x854
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x800
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x768
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1280x720
    22:17:20 T:2912 M: 76738560    INFO: Found mode: 1152x864
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 1024x768
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 1024x576
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 960x600
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 848x480
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 800x600
    22:17:20 T:2912 M: 76734464    INFO: Found mode: 800x480
    22:17:20 T:2912 M: 76722176    INFO: Drives are mapped
    22:17:20 T:2912 M: 76722176  NOTICE: load settings...
    22:17:20 T:2912 M: 76713984  NOTICE: Mapping drive P to C:\Documents and Settings\sean\Application Data\BOXEE\UserData
    22:17:20 T:2912 M: 76709888  NOTICE: loading C:\Documents and Settings\sean\Application Data\BOXEE\userdata\guisettings.xml
    22:17:20 T:2912 M: 76681216   ERROR: Unable to load C:\Documents and Settings\sean\Application Data\BOXEE\userdata\guisettings.xml, creating new C:\Documents and Settings\sean\Application Data\BOXEE\userdata\guisettings.xml with default values
    22:17:21 T:2912 M: 76455936    INFO: Resetting settings
    22:17:21 T:2912 M: 76328960  NOTICE: Getting hardware information now...
    22:17:21 T:2912 M: 76328960    INFO: Using analog output
    22:17:21 T:2912 M: 76328960    INFO: AC3 pass through is enabled
    22:17:21 T:2912 M: 76328960    INFO: DTS pass through is enabled
    22:17:21 T:2912 M: 76328960  NOTICE: Checking resolution 12
    22:17:21 T:2912 M: 76324864  NOTICE: No advancedsettings.xml to load (C:\Documents and Settings\sean\Application Data\BOXEE\userdata\advancedsettings.xml)
    22:17:21 T:2912 M: 76386304  NOTICE: C:\Documents and Settings\sean\Application Data\BOXEE\UserData\sources.xml
    22:17:21 T:2912 M: 76382208   ERROR: CSettings::Load Error loading C:\Documents and Settings\sean\Application Data\BOXEE\UserData\sources.xml: Line 0, Failed to open file
    22:17:21 T:2912 M: 76374016    INFO: Checking skinpath existence, and existence of keymap.xml:Q:\skin...
    22:17:21 T:2912 M: 74694656    INFO: GL_VENDOR = SiS
    22:17:21 T:2912 M: 74694656    INFO: GL_RENDERER = 761GX VGA
    22:17:21 T:2912 M: 74694656    INFO: GL_VERSION = 1.4.0
    22:17:21 T:2912 M: 74694656    INFO: GL_EXTENSIONS = GL_ARB_depth_texture GL_ARB_multisample GL_ARB_multitexture GL_ARB_point_parameters GL_ARB_shadow GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_transpose_matrix GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_packed_pixels GL_EXT_polygon_offset GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_swap_control GL_EXT_texture3D GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_lod_bias GL_EXT_texture_object GL_EXT_vertex_array GL_KTX_buffer_region GL_NV_blend_square GL_SGIS_generate_mipmap GL_SGIS_multitexture GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_ARB_extensions_string WGL_ARB_pbuffer WGL_ARB_pixel_format WGL_ARB_render_texture WGL_EXT_extensions_string WGL_EXT_pixel_format WGL_EXT_swap_control
    22:17:21 T:2912 M: 74502144    INFO: GL: Enabling VSYNC
    22:17:21 T:2912 M: 74637312    INFO: GL: Using artificial vsync sleep with rate 60.000000
    22:17:21 T:2912 M: 74637312    INFO: GL: Selected vsync mode 2
    22:17:21 T:2912 M: 74616832    INFO: GL: Maximum texture width: 2048
    22:17:21 T:2912 M: 74604544    INFO: load language info file: C:\Program Files\Boxee\language\English\langinfo.xml
    I never see anything happen until I get the windows Send Error dialog. I notice that a Boxee app is on the Taskbar for about a second, and my mouse disappears, but that's it...

    Notice it does indeed have OpenGL 1.4.0. I'm not sure what all of the mapping drives is about, but it seems to work. The only error related stuff that I can see is the nonexisting XML files. Should I create fake ones? Are they important to starting Boxee? Should Boxee have created those?

    I knew that my computer wasn't a hot rod or anything, but it's decent enough to run something like this.

    Any suggestions are welcome!

    Thanks!

  2. #2
    Join Date
    Jul 2008
    Posts
    15,684

    Default

    please could you send me your full debug logs and crash reporter..

  3. #3
    Join Date
    Mar 2009
    Location
    San Francisco
    Posts
    3

    Default

    I'm using a Dell Inspiron E1505 laptop. 1GB Memory
    I can run many TV players.
    My log looks just like yours. Fails trying to load ...\BOXEE\UserData\sources.xml

  4. #4
    Join Date
    Jul 2008
    Posts
    15,684

    Default

    graphic card??? crash reporter?

  5. #5
    Join Date
    Mar 2009
    Location
    San Francisco
    Posts
    3

    Default

    I'm just getting a quick flashing screen then Boxee disappears.
    My graphics card is Mobil Intel(R) 945GM Express Chipset Family
    PCI bus 0, device 2, function 0
    Intel Driver iahmnt5.sys Ver 6.14.10.4446 2005/12/13

    There is no crashdump or other file I can find.
    There's nothing in the Windows Application or System log of interest.
    Can you be more specific for what other logs or files I should be looking for.

    I've included my BOXEE.LOG file below --
    02:03:55 T:3696 M:320593920 NOTICE: Mapping drive Z to C:\Documents and Settings\JAK\Application Data\BOXEE\cache
    02:03:55 T:3696 M:320520192 NOTICE: Mapping drive T to C:\Documents and Settings\JAK\Application Data\BOXEE\userdata
    02:03:55 T:3696 M:320516096 NOTICE: Mapping drive Q to P:\W\BOXE
    02:03:55 T:3696 M:320516096 NOTICE: Mapping drive U to P:\W\BOXE
    02:03:55 T:3696 M:320516096 NOTICE: Mapping drive H to C:\Documents and Settings\JAK\My Documents
    02:03:55 T:3696 M:320405504 NOTICE: -----------------------------------------------------------------------
    02:03:55 T:3696 M:320397312 NOTICE: Starting XBMC, Platform: Windows XP Professional Service Pack 3 build 2600. Built on Mar 5 2009 (compiler 1500)
    02:03:55 T:3696 M:320397312 NOTICE: Genuine Intel(R) CPU T2050 @ 1.60GHz
    02:03:55 T:3696 M:320397312 NOTICE: Desktop Resolution: 1280x800 32Bit at 50Hz
    02:03:55 T:3696 M:320397312 NOTICE: Q is mapped to: P:\W\BOXE
    02:03:55 T:3696 M:320397312 NOTICE: The executable running is: P:\W\BOXE\BOXEE.exe
    02:03:55 T:3696 M:320393216 NOTICE: Log File is located: C:\Documents and Settings\JAK\Application Data\BOXEE\boxee.log
    02:03:55 T:3696 M:320393216 NOTICE: -----------------------------------------------------------------------
    02:03:55 T:3696 M:320380928 NOTICE: Setup SDL
    02:03:55 T:3696 M:313507840 INFO: Available videomodes:
    02:03:55 T:3696 M:313503744 INFO: Found mode: 1280x800
    02:03:55 T:3696 M:313503744 INFO: Found mode: 1280x768
    02:03:55 T:3696 M:313503744 INFO: Found mode: 1280x720
    02:03:55 T:3696 M:313503744 INFO: Found mode: 1280x600
    02:03:55 T:3696 M:313503744 INFO: Found mode: 1024x768
    02:03:55 T:3696 M:313503744 INFO: Found mode: 800x1280
    02:03:55 T:3696 M:313503744 INFO: Found mode: 800x600
    02:03:55 T:3696 M:313503744 INFO: Found mode: 768x1280
    02:03:55 T:3696 M:313503744 INFO: Found mode: 768x1024
    02:03:55 T:3696 M:313503744 INFO: Found mode: 720x1280
    02:03:55 T:3696 M:313491456 INFO: Drives are mapped
    02:03:55 T:3696 M:313491456 NOTICE: load settings...
    02:03:55 T:3696 M:313483264 NOTICE: Mapping drive P to C:\Documents and Settings\JAK\Application Data\BOXEE\UserData
    02:03:55 T:3696 M:313479168 NOTICE: loading C:\Documents and Settings\JAK\Application Data\BOXEE\userdata\guisettings.xml
    02:03:55 T:3696 M:313266176 NOTICE: Getting hardware information now...
    02:03:55 T:3696 M:313266176 INFO: Using analog output
    02:03:55 T:3696 M:313266176 INFO: AC3 pass through is enabled
    02:03:55 T:3696 M:313266176 INFO: DTS pass through is enabled
    02:03:55 T:3696 M:313266176 NOTICE: Checking resolution 12
    02:03:55 T:3696 M:313257984 NOTICE: No advancedsettings.xml to load (C:\Documents and Settings\JAK\Application Data\BOXEE\userdata\advancedsettings.xml)
    02:03:55 T:3696 M:313294848 NOTICE: C:\Documents and Settings\JAK\Application Data\BOXEE\UserData\sources.xml
    02:03:55 T:3696 M:313311232 INFO: Checking skinpath existence, and existence of keymap.xml:Q:\skin...
    02:03:55 T:3696 M:308322304 INFO: GL_VENDOR = Intel
    02:03:55 T:3696 M:308322304 INFO: GL_RENDERER = Intel 945GM
    02:03:55 T:3696 M:308322304 INFO: GL_VERSION = 1.4.0 - Build 4.14.10.4446
    02:03:55 T:3696 M:308322304 INFO: GL_EXTENSIONS = GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_multitexture GL_ARB_point_parameters GL_ARB_shadow GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_ARB_transpose_matrix GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_cull_vertex GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_packed_pixels GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture3D GL_3DFX_texture_compression_FXT1 GL_IBM_texture_mirrored_repeat GL_NV_blend_square GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_WIN_swap_hint
    02:03:56 T:3696 M:310325248 INFO: GL: Enabling VSYNC
    02:03:56 T:3696 M:310321152 INFO: GL: Using artificial vsync sleep with rate 50.000000
    02:03:56 T:3696 M:310317056 INFO: GL: Selected vsync mode 2
    02:03:56 T:3696 M:310308864 INFO: GL: Maximum texture width: 2048
    02:03:56 T:3696 M:310300672 INFO: load language info file: P:\W\BOXE\language\English\langinfo.xml
    02:03:56 T:3696 M:309874688 INFO: load language file:P:\W\BOXE\language\English\strings.xml
    02:03:56 T:3696 M:309858304 WARNING: Emergency recovery console starting...
    02:03:56 T:3696 M:312676352 INFO: SMB: DEinitializing package

  6. #6

    Default Error Logs

    Here is the complete Boxee error log ( the one above was complete, (it dies right after loading language stuff!!) and I also attached the windows error log. I am not aware of any IGP error logs, or how to go about viewing them.

    If anyone can say that it is the IGP, I will happily go out and buy a Video Card with some memory onboard. But I don't want to do that unless I can deduce that it is the IGp


    Thanks a lot for everyone's replies.

    Because this forum is fighting me to attach files they are located at:

    www.rainforeverfilms.com/boxee.txt
    and
    www.rainforeverfilms.com/windowslog.txt
    Last edited by jollyassjerk; March 15th, 2009 at 02:25 PM.

  7. #7

    Default Bump

    Any idea about the Video Card being the culprit?

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