1.5.0/1.5.1 do not work on my brand new Boxee Box

[hackswell]

Since Boxee Support hasn't responded so far in 2 days, I thought I'd ask and see if anyone else has a solution, or has encountered this problem. Did I get a dud Boxee box, or is 1.5.x REALLY that bad? I was hoping to have this fixed, or known as unfixable by Wednesday so I can return it for a refund if necessary.



I bought my Boxee Box yesterday [Friday 2012-08-17], after hearing so many wonderful things about it, and after a horrible experience with the WD TV Live. Now, I'm having a horrible experience with my Boxee Box.

My Boxee Box came with OS version 1.1.1, and everything seems to work fine (if outdated). It upgraded itself to 1.5.1, and sound stops working on channels and on local USB stick. AVI/DivX movies halt every 15 seconds, and need a fast-forward bump to get them moving again (still without sound). When I exit movies/applications, the Boxee locks up. Downgraded to 1.5.0, and still have no sound, just no lockup on application exit now.

Video output: HDMI->DVI
Audio output: RCA audio

Set Boxee to DEBUG logging. Restarted Boxee. Started a movie from USB stick. No sound. Movie halts after 15 seconds of playtime. Exited movie player app. Boxee appears frozen.

(Submitted 2 days ago)


Aug 18 16:02:35 boxee CKeyboardStat, SDLKeyboard: scancode: 1, sym: 27, unicode: 27, modifier: 0
Aug 18 16:02:35 boxee CApplication: :OnKey - [key=61467][window=12005][action=18]
Aug 18 16:02:35 boxee OnKey: 61467 pressed, action is 18
Aug 18 16:02:35 boxee CGUIWindowFullScreen: :OnAction - [showExitDialog=1]. [browsercansetfullscreen=0][showmessagewhenexit=1] (ev)
Aug 18 16:02:35 boxee CGUIWindowFullScreen: :OnAction - [showExitDialog=1]. [browsercansetfullscreen=0] (ev)
Aug 18 16:02:35 boxee Loading skin file: boxee_exit_video.xml
Aug 18 16:02:35 boxee Load boxee_exit_video.xml: 12.21ms
Aug 18 16:02:35 boxee ------ Window Init (boxee_exit_video.xml) ------
Aug 18 16:02:35 boxee Alloc resources: 0.53ms (0.00 ms skin load)
Aug 18 16:02:35 boxee CGUIDialogBoxeeExitVideo: :OnInitWindow - [StopVideo=0][saveChoice=0][ShowMessageWhenExit=1] (ev)
Aug 18 16:02:36 boxee CKeyboardStat, SDLKeyboard: scancode: 28, sym: 13, unicode: 0, modifier: 0
Aug 18 16:02:36 boxee CApplication: :OnKey - [key=61453][window=10361][action=7]
Aug 18 16:02:36 boxee OnKey: 61453 pressed, action is 7
Aug 18 16:02:36 boxee CGUIDialogBoxeeExitVideo: :OnMessage - LEAVE_BUTTON - [StopVideo=1] (ev)
Aug 18 16:02:36 boxee ExecuteXBMCAction : Translating -
Aug 18 16:02:36 boxee ExecuteXBMCAction : To -
Aug 18 16:02:36 boxee ------ Window Deinit (boxee_exit_video.xml) ------
Aug 18 16:02:36 boxee CGUIDialogBoxeeExitVideo: :ShowAndGetInput - Exit function. [StopVideo=1][DontShowDialog=0][ShowMessageWhenExit=1] (ev)
Aug 18 16:02:36 boxee CGUIWindowFullScreen: :OnAction - Call to CGUIDialogBoxeeExitVideo return TRUE. [ShowMessageWhenExit=1] (ev)
Aug 18 16:02:36 boxee CGUIWindowFullScreen: :OnAction - Going to stop the video (ev)
Aug 18 16:02:36 boxee CApplication: :StopPlaying - call UpdateFileState (wchd)
Aug 18 16:02:36 boxee CDVDPlayer: :CloseFile()
Aug 18 16:02:36 boxee DVDPlayer: waiting for threads to exit
Aug 18 16:02:36 boxee CDVDPlayer: :OnExit
Aug 18 16:02:36 boxee SetRenderrState state 1 ret 0
Aug 18 16:02:36 boxee SetVideoDecoderState state 1 ret 0
Aug 18 16:02:36 boxee CIntelSMDGlobals: :SetAudioDeviceState device = -1
Aug 18 16:02:36 boxee CDVDPlayer: :OnExit()
Aug 18 16:02:36 boxee DVDPlayer: closing audio stream
Aug 18 16:02:36 boxee Closing audio stream
Aug 18 16:02:36 boxee Waiting for audio thread to exit
Aug 18 16:02:36 boxee CIntelSMDRenderer: :RenderYUVBUffer failed. 10
Aug 18 16:02:40 boxee CIntelSMDRenderer: last message repeated 107 times
Aug 18 16:02:39 boxee CPullupCorrection: detected pattern of length 1: 40000.00
Aug 18 16:02:39 boxee CIntelSMDRenderer: :RenderYUVBUffer failed. 10
Aug 18 16:03:11 boxee CIntelSMDRenderer: last message repeated 1520 times
Aug 18 16:03:19 boxee CIntelSMDRenderer: last message repeated 426 times

[miasmablk]

perhaps you could try a different usb stick or try reformating your existing one. or try a local external hdd...also the boxee box is capable of recognizing many file system schemes i have had the most luck with an external hard drive formated to ext4. also SMB is a fairly easy option.

[hackswell]

Ahh... but the problem is that everything works PERFECTLY in 1.1.x and 1.2.x. Reverting back (after auto-upgrade) to 1.1.1 and losing all my settings every day is NOT an option. So, I know that the Boxee Box works fine with my memory stick. It's 1.5.x that's the problem. Or my hardware. I just don't know at this point.

[hackswell]

Customer support contacted me. Needed to set Audio to Analog. I had thought I'd done that; apparently not. Boxee seems to be working fine on 1.5.1.

[marcel]

good to hear ..enjoy