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Thread: Manual DHCP settings refuse to work?

  1. #1

    Default Manual DHCP settings refuse to work?

    Hi guys,
    Currently I can't change my DHCP to anything but automatic when connecting thru wireless to my router. The EXACT same settings that connect in automatic mode, refuse to work in manual mode. I have tried the following...

    - Took it to a friends place to try on his network - Same issue
    - Reset it to factory defaults - Same issue
    - Installed the latest firmware update via USB stick - Same issue

    The reason I'm doing this is I need to run a custom DNS server to get Netflix running properly. The custom DNS is for unblock.us. I thought this was the issue, but then I tried with my normal DNS and its giving me the same issue.

    Beginning to think its a hardware problem.... Anyone else got any ideas?

    Thanks!

  2. #2
    Join Date
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    Default

    What does "refuse to work" mean precisely?

    What values are you using for all the network settings when you try to set them manually?

    Do you have the same problem using a wired connection?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. #3
    Join Date
    Oct 2008
    Posts
    735

    Default

    Is your problem that you are getting an error like "invalid IP address" when trying to save the settings when you change it to Manual?
    If so, then this is probably due to there being multiple IP addresses in the DNS field. Boxee can pick up multiple DNS servers when in DHCP mode and these will show as multiple IP addresses separated by spaces in the DNS field. However, in Manual mode it will only accept one IP address in this field and will give that error if there is more than one. Deleting any additional IP addresses in that field normally resolves that error.

  4. #4

    Default

    Quote Originally Posted by darcilicious View Post
    What does "refuse to work" mean precisely?

    What values are you using for all the network settings when you try to set them manually?

    Do you have the same problem using a wired connection?
    It says "Network settings were not configured properly"

    OK, so heres an example :

    On Auto DHCP, it would give me these settings.....
    IP address : 192.168.1.2
    Netmask : 255.255.255.0
    Default Gateway : 192.168.1.254
    DNS server : 192.168.1.254

    That works and connects perfectly.

    Then, if I change it to manual settings, then enter the EXACT same details, it says "Network settings were not configured properly".

    I have tried it wired and I don't get this issue, so its just effecting the wireless more - which is how I need to run the device.

  5. #5
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    Default Gateway : 192.168.1.254
    Default Gateway should be the IP address of your router -- just want to make sure it's really on .254 and not .1 as the latter is more common (I think).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  6. #6

    Default

    Quote Originally Posted by darcilicious View Post
    Default Gateway should be the IP address of your router -- just want to make sure it's really on .254 and not .1 as the latter is more common (I think).
    It's .254 , that I know.

  7. #7
    Join Date
    Nov 2010
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    361

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    go to your router and save that ip for that box...then set it to manual with those values...then reset your box...
    Go Canucks Go!

  8. #8

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    Quote Originally Posted by Jesseblue View Post
    go to your router and save that ip for that box...then set it to manual with those values...then reset your box...
    Tried that, but no love....

  9. #9
    Join Date
    Jul 2010
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    Keep it on automatic and use DHCP reservations in your router to assign the Boxee Box an IP address instead of manually assigning the IP address in the Boxee Box.
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  10. #10

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    Quote Originally Posted by aaronwt View Post
    Keep it on automatic and use DHCP reservations in your router to assign the Boxee Box an IP address instead of manually assigning the IP address in the Boxee Box.
    That doesn't help my main issue, which is being able to use a different DNS so I can access Netflix thru a 3rd party service. This is another issue, but I want the manual settings working, I didn't just pay $200 for something that doesn't work properly.

    I can't set either manual IP or DNS.....

    Does someone else think it might be the hardware?

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