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Thread: Netflix and many other APPS disappeared....

  1. #1
    Join Date
    Sep 2011
    Posts
    9

    Default Netflix and many other APPS disappeared....

    I live in Israel and using a VPN Router:

    Linksys E-4200

    StrongVPN US IP services

    Everything worked fine until a week ago, when the BB acts as if I am not using an American IP anymore.

    I have just had StrongVpn experts configuring my Router again, and now every "whatismyip" service shows I am indeed surfing via US Ip.

    Netflix.com is working as well.

    I saw other users with such issue but could not find my way there with all the ideas.

    Any formal solution?

    Thanks!
    Last edited by Titlis; July 8th, 2012 at 03:26 PM.

  2. #2
    Join Date
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    Default

    I'm confused, it sounds like from what you've posted that it's working now. What is it you need a "formal solution" for at this point?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. #3
    Join Date
    Sep 2011
    Posts
    9

    Default

    Thanks for the quick reply!

    Well, it does not work ....

    I am surfing via US IP, but from my experience, Boxee Box is acting as if I am not... That is why I guess I get so few APPS and so few Shows...

  4. #4
    Join Date
    Jul 2008
    Posts
    15,684

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    what ip address do you see when you go to http://www.whatismyip.com/ via the Boxee browser?

  5. #5
    Join Date
    Sep 2011
    Posts
    9

    Default

    Hi Marcel.

    98.158.125.167

  6. #6
    Join Date
    Jul 2008
    Posts
    15,684

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    ok this is via the Boxee browser ? What channels do you see under TV Shows >Channels? When you type Netflix in the search box can you see the application?

  7. #7
    Join Date
    Sep 2011
    Posts
    9

    Default

    Correct, Boxee Box Browser. Typing Netflix in search box does not bring anything.

    Shows - only about 200 (usually around 1000). Basically all US content is gone, including Pandora, Netflix and so on.

  8. #8
    Join Date
    Jul 2008
    Posts
    15,684

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    what channels do you see on the left ..cbs? FX networks?

  9. #9
    Join Date
    Sep 2011
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    4Kids Tv, BET, CBS, Crunchyroll, Current TV, CWtvwtv, DIY, Engadget, FX networks, hgtv, history channel, HUB, Kids wb, Mylifetime, pbs, pbs kids, Revision, TED, TVO

  10. #10
    Join Date
    Jul 2008
    Posts
    15,684

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    Great so the box is picking up the US IP ..Are you running the latest firmware? When you go to Settings >System >Services what do you see? Netflix ESN?

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