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Thread: Boxee box won't log in

  1. July 3rd, 2012, 07:48 PM #1
    juangalarza
    juangalarza is offline Junior Member
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    Default Boxee box won't log in

    Hello folks. I was wondering if anyone had any such experience. I have had this trouble for about 2 weeks now. I am unable to sign in with my boxee.tv account to the boxee box. When I want to use the boxee I have to create a new account on the log in screen and use that account for as long as it will stay logged in. If the box is Shut Down or if there is a power failure and box needs to be logged in then the account that was in use will not work anymore and I have to create a new account next time. I have tested all of the previous account by log in in to the Boxee.tv website and they work. I have tried doing a settings reset and also a factory reset from the recovery menu. After the factory reset I had to wait for the updates to install. But even after all this the only way I can use it is to create a new account every time the previous one is logged off for whatever reason. Any help would be appreciated.
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  2. July 3rd, 2012, 08:07 PM #2
    darcilicious's Avatar
    darcilicious
    darcilicious is offline Super Moderator
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    Default

    I think your best bet is to contact official support directly (see the first link below).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. July 3rd, 2012, 08:27 PM #3
    juangalarza
    juangalarza is offline Junior Member
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    Default Thank you, I will.

    Thank you, I will.
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