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Thread: Help playing a video file

  1. #1
    Join Date
    Jan 2012
    Posts
    5

    Question Help playing a video file

    I am trying to watch an anime movie on the boxee box. The video information is below. The audio seems to play fine, but the screen is black and stutters (no picture at all). Is there any way I can view this or convert it some way to be viewable on the BB? My TV is only 720p and the file is 1080p, but I assume that shouldn't matter? Any Berserk fans out there?

    [Commie]_Berserk_-_Golden_Age_Chapter_I_-_Egg_of_the_High_King_[BD_1080p_AAC]_[5E90C760].mkv
    Format : Matroska
    Format version : Version 2
    File size : 1.14 GiB
    Duration : 1h 16mn
    Overall bit rate : 2 119 Kbps
    Encoded date : UTC 2012-06-03 22:56:28
    Writing application : mkvmerge v4.1.1 ('Bouncin' Back') built on Jul 3 2010 22:54:08
    Writing library : libebml v1.0.0 + libmatroska v1.0.0
    Attachment : Yes / Yes / Yes / Yes / Yes / Yes


    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High 10@L5.0
    Format settings, CABAC : Yes
    Format settings, ReFrames : 16 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1h 16mn
    Width : 1 920 pixels
    Height : 800 pixels
    Display aspect ratio : 2.40:1
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 10 bits
    Scan type : Progressive
    Writing library : x264 core 123 r2184+681M 5d72658
    Encoding settings : cabac=1 / ref=16 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / fade_compensate=0.80 / psy_rd=0.30:0.05 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=18.0000 / qcomp=0.72 / qpmin=0 / qpmax=81 / qpstep=4 / ip_ratio=1.40 / aq=2:0.80
    Default : Yes
    Forced : No

  2. #2
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,165

    Default

    Bit depth : 10 bits
    Unfortunately the Box can't support playback of 10-bit video, it's a hardware limitation of the chip and can't be addressed through firmware.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. #3
    Join Date
    Mar 2010
    Posts
    1,650

    Default

    Hardware-based players like Boxee don't support Hi10 (10bit) video.

    You will need to convert that file to 8-bit (the published *and* defacto standard) h.264 - If you google for it you'll find a very easy tutorial.
    Manta TR1 IR Receiver for Boxee and HTPC - Use your Universal Remote with Boxee Box or XBMC HTPC, including Raspberry Pi
    Also for Windows, Linux & Mac OS X: Windows Media Center, SageTV, JRiver Media Center, MediaPortal, XBMC, Plex, MythTV, etc.

  4. #4
    Join Date
    Jan 2012
    Posts
    5

    Default

    Excellent, thanks guys. Mods can close this, I can't figure out how.

    Link to the guide I used for future reference: http://forum.videohelp.com/threads/3...=1#post2167891
    Last edited by uzumaki; June 30th, 2012 at 06:19 PM.

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