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Thread: Problem identifying one TV show

  1. #1
    Join Date
    May 2012
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    Question [SOLVED] Problem identifying one TV show

    Hi,

    I'm using ViMediaManager on Mac to autogenerate .nfo files and download the poster, but when identifying, Boxee seems to try to do it by itself and doesn't use the .nfo at all.

    Most of the time this is not an issue, as Boxee properly identifies shows, but there is one show (The Ricky Gervais Show) where:

    • The identified show is wrong (it thinks the show is 'Have I Got News for You')
    • The Ricky Gervais Show has 3 seasons, each one with about 13 episodes, but Boxee finds only 1 episode. After opening the episode I can see the show detail and instead on just one play button, there are a lot of them (one for each chapter).


    See the attached screenshots (taken from the Mac version of Boxee, which does exactly the same as in Boxee Box).

    Looks like something is wrong with either Boxee or ViMediaManager.

    My folder structure is like this:

    The Ricky Gervais Show
    ⊦ poster.jpg
    ⊦ The.Ricky.Gervais.Show.S01E01.Space.Monkey.avi
    ⊦ The.Ricky.Gervais.Show.S01E01.Space.Monkey.srt
    ⊦ ...
    ⊦ tvshow.nfo

    trgs1.jpgtrgs2.jpg
    Last edited by mrvocoder; July 6th, 2012 at 05:43 PM.

  2. #2
    Join Date
    May 2012
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    Default

    Here's the nfo file:

    Code:
    <?xml version="1.0" encoding="UTF-8"?><tvshow>
      <title>The Ricky Gervais Show</title>
      <originaltitle>The Ricky Gervais Show</originaltitle>
      <sorttitle>Ricky Gervais Show, The</sorttitle>
      <rating>8.9</rating>
      <votes>18</votes>
      <year>2010</year>
      <premiered>2010-02-19</premiered>
      <plot>Based on the series of podcasts that Gervais did with longtime partner Stephen Merchant, this comedy team convenes to bring HBO an animated series about their hilarious friend Karl Pilkington.</plot>
      <runtime>25</runtime>
      <mpaa>TV-MA</mpaa>
      <episodeguide>
        <url cache="142581.xml">http://thetvdb.com/api/47B3269189813ECF/series/142581/all/en.zip</url>
      </episodeguide>
      <id movieDB="tvdb">142581</id>
      <id movieDB="imdb">tt1553644</id>
      <id movieDB="tvrage">24803</id>
      <genre>Animation</genre>
      <genre>Comedy</genre>
      <status>Continuing</status>
      <studio>HBO</studio>
      <actor>
        <name>Ricky Gervais</name>
        <role>Ricky Gervais</role>
        <thumb>http://thetvdb.com/banners/actors/148011.jpg</thumb>
      </actor>
      <actor>
        <name>Stephen Merchant</name>
        <role>Stephen Merchant</role>
        <thumb>http://thetvdb.com/banners/actors/148021.jpg</thumb>
      </actor>
      <actor>
        <name>Karl Pilkington</name>
        <role>Karl Pilkington</role>
        <thumb>http://thetvdb.com/banners/actors/148031.jpg</thumb>
      </actor>
      <thumb>poster.jpg</thumb>
      <thumb>http://thetvdb.com/banners/posters/142581-4.jpg</thumb>
      <thumb>http://thetvdb.com/banners/posters/142581-1.jpg</thumb>
      <thumb>http://thetvdb.com/banners/posters/142581-3.jpg</thumb>
      <thumb>http://thetvdb.com/banners/posters/142581-2.jpg</thumb>
      <thumb>http://thetvdb.com/banners/graphical/142581-g2.jpg</thumb>
      <thumb>http://thetvdb.com/banners/graphical/142581-g3.jpg</thumb>
      <thumb>http://thetvdb.com/banners/graphical/142581-g4.jpg</thumb>
      <thumb>http://thetvdb.com/banners/graphical/142581-g.jpg</thumb>
      <thumb type="season" season="-1">http://thetvdb.com/banners/posters/142581-4.jpg</thumb>
      <thumb type="season" season="-1">http://thetvdb.com/banners/posters/142581-1.jpg</thumb>
      <thumb type="season" season="-1">http://thetvdb.com/banners/posters/142581-3.jpg</thumb>
      <thumb type="season" season="-1">http://thetvdb.com/banners/posters/142581-2.jpg</thumb>
      <thumb type="season" season="3">http://thetvdb.com/banners/seasons/142581-3.jpg</thumb>
      <thumb type="season" season="1">http://thetvdb.com/banners/seasons/142581-1-3.jpg</thumb>
      <thumb type="season" season="2">http://thetvdb.com/banners/seasons/142581-2.jpg</thumb>
      <thumb type="season" season="1">http://thetvdb.com/banners/seasons/142581-1-2.jpg</thumb>
      <thumb type="season" season="2">http://thetvdb.com/banners/seasons/142581-2-3.jpg</thumb>
      <thumb type="season" season="2">http://thetvdb.com/banners/seasons/142581-2-2.jpg</thumb>
      <thumb type="season" season="1">http://thetvdb.com/banners/seasons/142581-1-4.jpg</thumb>
      <thumb type="season" season="2">http://thetvdb.com/banners/seasons/142581-2-5.jpg</thumb>
      <thumb type="season" season="3">http://thetvdb.com/banners/seasons/142581-3-2.jpg</thumb>
      <thumb type="season" season="1">http://thetvdb.com/banners/seasons/142581-1.jpg</thumb>
      <fanart url="http://thetvdb.com/banners/">
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-9.jpg">fanart/original/142581-9.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-8.jpg">fanart/original/142581-8.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-5.jpg">fanart/original/142581-5.jpg</thumb>
        <thumb Dim="1920x1080" preview="_cache/fanart/original/142581-4.jpg">fanart/original/142581-4.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-1.jpg">fanart/original/142581-1.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-6.jpg">fanart/original/142581-6.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-2.jpg">fanart/original/142581-2.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-3.jpg">fanart/original/142581-3.jpg</thumb>
        <thumb Dim="1280x720" preview="_cache/fanart/original/142581-7.jpg">fanart/original/142581-7.jpg</thumb>
        <thumb Dim="1920x1080" preview="_cache/fanart/original/142581-10.jpg">fanart/original/142581-10.jpg</thumb>
      </fanart>
    </tvshow>

  3. #3
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    I would start with removing the three <id> tags in your nfo and then try re-identifying the tv show manually.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
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    "Some people just aren't happy unless they're disappointed or angry."

  4. #4
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    96 views, no answers.

    Am I doing anything wrong? Could it be related to the Boxee not dealing well with the TVDB database?

    Thanks!

  5. #5
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    What? I did answer. Right above your latest post...

    Could it be related to the Boxee not dealing well with the TVDB database?
    Boxee uses their own media info databases based on licensed data from imdb.com and data from thetvdb.com site and their own localized updates. So what you see at either of those sites might not be what Boxee is using.

    As I said, try removing the <id> tags and re-identifying manually...
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  6. #6
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    ha, my post above yours was moderated (how funny!) i've approved it and now you have two answers
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  7. #7
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    Ok, tried removing the id tags and manually identifying them and it sort of worked. Thanks!

    Now there are two minor issues though: I get no thumbnail neither for the show nor for the episodes, and the aired date for each episode is wrong (Jan 1 1970).

    I'll try adding one by one the three ids to see if that helps.

    Also, why doesn't Boxee use the poster.jpg file that is on the same folder as the show and uses another one instead?

    Quote Originally Posted by darcilicious View Post
    ha, my post above yours was moderated (how funny!) i've approved it and now you have two answers
    I was sure your answer wasn't there when I checked, so it makes sense I couldn't see it as it was moderated.

  8. #8
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    Try using folder.jpg instead of poster.jpg
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  9. #9
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    Quote Originally Posted by darcilicious View Post
    Try using folder.jpg instead of poster.jpg
    That helped, thanks!

    About the show not showing the episode thumbnails and aired date, I tried adding one id at a time and it didn't work. Well, not a big issue.

  10. #10
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    To display the airdate you need to use <aired> per the NFO support page: http://support.boxee.tv/entries/5102...ng-an-nfo-file

    If you don't want Boxee to override the data in your NFO files, either remove/comment out the <id> tags or possibly move them to the bottom of the NFO file.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

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