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Thread: Can't get connected to the web

  1. #1
    Join Date
    Jun 2012
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    4

    Default Can't get connected to the web

    Hello everyone,

    I just bought a new boxee and I've been trying the whole afternoon to go online with the Linksys WRT610N but with no luck. The guy from Dlink tech support was very supportive but didn't get any result. He even suggested that I change the settings from WPA2 to WPA. I got more than 15 devices to it and never had a problem. Any help will be appreciated.

    Thanks

  2. #2
    Join Date
    Apr 2009
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    Orbiting Venus
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    Default

    I'd try manually setting up the Box with a static IP address and use 8.8.4.4 for DNS.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  3. #3
    Join Date
    Jun 2012
    Posts
    4

    Default

    Quote Originally Posted by darcilicious View Post
    I'd try manually setting up the Box with a static IP address and use 8.8.4.4 for DNS.
    Thank you for replying but do I do that with the Boxee?

  4. #4
    Join Date
    Apr 2009
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    Orbiting Venus
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    Default

    Go to settings / network / network
    Make a note of all the current settings for each entry on the screen
    Change DHCP (or whatever the current is) to "manual"
    Reuse the settings you noted down above, EXCEPT:
    Use 8.8.4.4 for the DNS entry instead of whatever it was
    Last edited by darcilicious; June 19th, 2012 at 07:51 AM. Reason: forgot one important step
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  5. #5
    Join Date
    Jun 2012
    Posts
    4

    Default

    Thanks. I'll try it and let you know.

  6. #6
    Join Date
    Jun 2012
    Posts
    4

    Default

    Now it says that the password is invalid. This is a password i've used for 20 devices with no headache.

  7. #7
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,163

    Default

    Make sure you don't have caps or num lock on the remote... otherwise I don't know what the problem might be.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  8. #8

    Default

    Have you seen the password correctly when you type it on Boxee? Manual setting would solve your problem. So i also tell you to make sure that your password is going in right.

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