Boxee dead and out of warranty

[smasho]

G'day guys,

My boxee box died the other week and I can't get it to factory reset at all. It just sits there and blinks red when you turn it on /hold for 5 seconds. I am 2 months out of warranty and this is my second box that has had problems.

Is there anything I can do to try and bring it back to life? Maybe crack it open and hit a jumper to reset it manually?

I really like the boxee box but the reliability isn't making me want to buy another. Any help would be much appreciated.

Cheers

Travis

[spacholka]

buy a new one from walmart, put the old one in the box and return it?

[AminB]

^ They check the serial number on your device, so ...

contact > marcel@boxee.tv to see if he can help you out!

[deadleg16]

Buy from walmart... take boxee apart and replace the guts.. buahahaha.. just kidding.

thanks,
Deadleg16

[smasho]

^ They check the serial number on your device, so ...

contact > marcel@boxee.tv to see if he can help you out!

I've cracked an email off to him, crossing my fingers that he may be able to help out.

[spacholka]

^ They check the serial number on your device, so ...

contact > marcel@boxee.tv to see if he can help you out!

Possibly. I've never had them check anything I've returned. TVs, external hdd and other electronics but I guess it depends where you live. In my experience folks who make min wage don't really pay that much attention to detail for their shitty employer. Worth a shot if all else fails.

[christopherlaw]

Another one bites the dust. I'm in the exact same boat.

This left me with a sour taste in my mouth as it's the second box I've gone through. So long Boxee.

G'day guys,

My boxee box died the other week and I can't get it to factory reset at all. It just sits there and blinks red when you turn it on /hold for 5 seconds. I am 2 months out of warranty and this is my second box that has had problems.

Is there anything I can do to try and bring it back to life? Maybe crack it open and hit a jumper to reset it manually?

I really like the boxee box but the reliability isn't making me want to buy another. Any help would be much appreciated.

Cheers

Travis

[tronbrain]

Marcel has been taking care of the failures outside of warranty. Email him.

[christopherlaw]

Marcel has been taking care of the failures outside of warranty. Email him.

Thanks I will try.

[smasho]

Thanks I will try.

You should have some luck with dlink support, Marcel directed me to them. They asked for the serial number of my RMA's box that I have now, not the original Boxee I had and based off that they are replacing it for me.

Hopefully this one lasts