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Thread: How do I reset my Boxee Box password???

  1. June 15th, 2012, 08:59 PM #1
    NotTooBright
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    Default How do I reset my Boxee Box password???

    I had to restore Boxee Box to factory settings. But now I cannot sign in to my account or register a new account. I have apparently registered two email addresses with Boxee Box, so new user won't work. I need to either start from scratch or reset the username/password.

    I'm really out of commission right now. (I cannot find the smilie for frustrated tears!)
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  2. June 15th, 2012, 11:41 PM #2
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    darcilicious
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    Please contact official technical support by using the first link below. They should be able to help you with your account.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
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  3. June 16th, 2012, 12:48 PM #3
    Forhad
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    Go to boxee support and submit your request. They will mail you back.
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  4. June 16th, 2012, 02:37 PM #4
    NotTooBright
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    Quote Originally Posted by darcilicious View Post
    Please contact official technical support by using the first link below. They should be able to help you with your account.
    Thank you. This problem is now resolved.
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  5. June 16th, 2012, 02:39 PM #5
    NotTooBright
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    Quote Originally Posted by Forhad View Post
    Go to boxee support and submit your request. They will mail you back.
    Thank you. The issue is now resolved.
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  6. June 16th, 2012, 05:30 PM #6
    markc6123
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    Quote Originally Posted by NotTooBright View Post
    Thank you. The issue is now resolved.
    Please explain how it was resolved, I'm in the same boat once I pick up replacement Boxee. Thanks.
    Mark
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  7. June 16th, 2012, 05:56 PM #7
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    darcilicious
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    It was resolved by doing what was posted above: contacting official support (you can use the first link below).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."
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  8. June 16th, 2012, 06:03 PM #8
    markc6123
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    Quote Originally Posted by darcilicious View Post
    It was resolved by doing what was posted above: contacting official support (you can use the first link below).
    Very good. I just did that, but was hoping for something that didn't require that level of support, just something us common folk could just do and have it work. Thanks.
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  9. June 21st, 2012, 03:35 AM #9
    Catherine22
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    Yeah only official technical support able to help in account resetting issues. Just let them know.
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