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Thread: Factory Default??? Help

  1. #1
    Join Date
    May 2010
    Location
    Augusta, ME
    Posts
    12

    Default Factory Default??? Help

    My 4 Year Old Daughter likes Boxee Box too much! Wild Guess but it looks like my daughter has done a factory reset (although not everytihng is gone, my Netflix setup was still in tact????) on my Boxee Box, all my repositories are gone, is there any way to revert changes or am i stuck at Day 1 with a manual build? Also I would like recommendations for preventing this in the future, like backup etc.

    Thanks
    Dana

  2. #2
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,165

    Default

    Features/functionalities like repositories, favorite apps, favorite shows, and watch later items are stored on Boxee servers. It sounds like for some reason, the Box couldn't reach the server to retrieve that info. Usually after powering up and after the Home Screen appears, you can just log out and log back in and your repositories, apps, etc should show up again.

    Unfortunately, there isn't any way to back up the Box.

    In order to perform a factory restore, your daughter would have to do the following:
    http://support.boxee.tv/entries/328058-factory-restore and then said "yes" to updating to the latest firmware as well.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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