Netflix App: It just "stopped" launching

[Moddy]

Has anyone else had any issues with the NetFlix app? THe other day it just stopped working for no reason - won't launch at all (just kicks me back to the main app screen). I have restarted the Boxee - did a full factory reset - still the same results.

I am able to login to Netflix via a webbrowser, so it's not an account issue.

Any ideas/advice/suggestions would be greatly appreciated.

[pjk]

It could be a corrupted app stored on your box. I had this in the past with another app that wouldn't start anymore, but instead would kick me back to the app screen.
I managed to fix this by forcing a download of the app by adding it to my favorites and then removing it. This seems to trigger a download of the latest app. If you already have the app as a favorite just do the opposite, unfavorite followed by favorite.

Hope this helps you with this issue.

[Moddy]

Thanks for the reply!

After resetting the BB to factory defaults, it downloaded the newer version of firmware. Once that installed and I set everything up, the NetFlix app still wasn't (and isn't) working.

Really at a loss here, and it's rather frustrating

[jasmeet_9sb]

Have you tried Clearing NetFlix data under Settings > System > Services > Clear Netflix data ? If not please try it and also try to use Google DNS 8.8.8.8 or 8.8.4.4.

If none of them help please open a support ticket

[Moddy]

Have you tried Clearing NetFlix data under Settings > System > Services > Clear Netflix data ? If not please try it and also try to use Google DNS 8.8.8.8 or 8.8.4.4.

If none of them help please open a support ticket

Thanks, will do.