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Thread: Vevo boxee box app error - not available in your location

  1. May 6th, 2012, 05:38 AM #1
    tokyotony
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    Default Vevo boxee box app error - not available in your location

    Is anyone else able to use the Vevo app? I get a location error when I try to play a video.
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  2. May 6th, 2012, 09:29 AM #2
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    jasmeet_9sb
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    Where are you located ? What does location error says?
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  3. May 6th, 2012, 11:16 AM #3
    tokyotony
    tokyotony is offline Junior Member
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    Default DNS is the issue

    I am in Asia but am using a VPN in San Francisco. The VPN seems to work for everything else but VEVO. I got a temporary DNS from Unblock-US, and I am now able to see the videos. However, my free trial for Unblock-US runs out this week. My VPN works fine with everything else, including my Roku box, so I fine this a bit odd.

    Any ideas?
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  4. May 6th, 2012, 11:29 AM #4
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    If you're using VPN to access something and it doesn't work you should probably contact the VPN provider directly for assistance.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  5. May 6th, 2012, 11:39 AM #5
    tokyotony
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    Default Contacting VPN

    Yep, I just contacted my VPN and they are looking into it. Thanks.
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  6. May 7th, 2012, 07:12 AM #6
    tokyotony
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    Default Was issue with my VPN router

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    My router needed an upgrade in the firmware and I changed to OpenVPN and now it works. Please ignore the above.

    Tony
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