Nothing works. Netflix, YouTube, even the browser all crash or simply exit. I have restarted a half dozen times. Is anybody else having a problem?
Junior Member
Boxee Box is Borked
Nothing works. Netflix, YouTube, even the browser all crash or simply exit. I have restarted a half dozen times. Is anybody else having a problem?
Super Moderator
Have you tried turning the Box off and back on?
If so, have you tried turning the Box off, removing the power cords for about 15-30s, reconnecting the power, and turning the Box back on?
Note: This is a users' community forum. For official support, submit a Support Request.
You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.
SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2
"Some people just aren't happy unless they're disappointed or angry."
Junior Member
Unfortunately about a half dozen times.
Super Moderator
So what else have you tried? I'd rather not make a bunch suggestions that just repeat what you've already done.
Note: This is a users' community forum. For official support, submit a Support Request.
You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.
SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2
"Some people just aren't happy unless they're disappointed or angry."
Junior Member
Thank you. I really haven't tried anything else. I have restarted it, unplugged it over night, disconnected it from the network (it is wired) and that is about it. It seems the failures have something to do with the browser. When I select the browser off the main menu it fails with the message "Browser closed unexpectedly. Please try again." I get the same error trying to use the YouTube app. Netflix fails to load but does not report an error. Interestingly the TED and Revision 3 apps appear to work. The only thing I can think of to do is factory reset and then reload the latest OS.
I just found the way to clear the browser cache and other things. I will try that.
Any other ideas would be very appreciated.
Super Moderator
Yes, try clearing the Browser cache/cookies and also the Netflix account settings.
If that doesn't work, you could try a factory reset
http://support.boxee.tv/entries/328058-factory-restore
Note: This is a users' community forum. For official support, submit a Support Request.
You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.
SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2
"Some people just aren't happy unless they're disappointed or angry."
Junior Member
Ok clearing the browser cache, data, cookies and flash content corrected the problems with the browser. Since I did them all at once I am not really sure which was causing the problem but if I had to guess it would be something corrupt in the cached flash content. Netflix still didn't work, so I went and cleared its service data and re-input my account info. It's working great again. Whew!
Last night I tried using my PS3 for growing, YouTube and other media stuff. What a pain. I do get frustrated with my Boxee Box, but it has become the center of our entertainment and I would not want to be without it.
Super Moderator
Yay, glad you got it sorted!
Note: This is a users' community forum. For official support, submit a Support Request.
You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.
SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2
"Some people just aren't happy unless they're disappointed or angry."
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