MKV with AC3 A42 audio - "Uknown" audio to boxee box, no audio

[ReeG]

File plays fine on PC via VLC and MPC with audio. Load it up on the boxee and the audio is "Unknown" in the region dialog and no audio via HDMI or analog setting. Is there a way to get this thing to play or should I just convert it to play on my PS3?

Would be great if I can ever go 1 week without some ridiculous issue with this thing.

Sorry for typos in the subject, the audio is AC3 A52, not a42

[M1ster_Happy]

Can you use MediaInfo to post full info about the file?

Does sound a little strange... I don't remember the last time I hit a file it couldn't play.

[ReeG]

This is from Media player classic. Plays in pretty much every player on my PC but not the boxee

Video: MPEG4 Video (H264) 1280x720 29.97fps [English (Video 1)]
Audio: Dolby AC3 48000Hz stereo [Undetermined (Audio 1) [Default]]

[ReeG]

VLC displays the audio codec as "A52 Audio"

[nfodiz]

VLC displays the audio codec as "A52 Audio"

Can you download MediaInfo! from http://mediainfo.sourceforge.net/en and then drag and drop the media file into the window and select VIEW and TEXT from the programs top menu and copy and paste the info here?

[twistybox]

VLC displays the audio codec as "A52 Audio"

That just means it's AC3, so it doesn't tell us anything we didn't already know. You *must* use MediaInfo as instructed, otherwise no one is going to be able to tell you anything more.

[ReeG]

Apologies for the late reply

Format : Matroska
Format version : Version 2
File size : 9.27 GiB
Duration : 3h 57mn
Overall bit rate : 5 587 Kbps
Encoded date : UTC 2012-04-02 11:39:08
Writing application : mkvmerge v4.0.0 ('The Stars were mine') built on Jun 6 2010 16:18:42
Writing library : libebml v1.0.0 + libmatroska v1.0.0

Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 3h 57mn
Bit rate : 5 092 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.184
Stream size : 8.45 GiB (91%)
Writing library : x264 core 122 r2184 5c85e0a
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : No
Forced : No

Audio
ID : 1
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 3h 57mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 653 MiB (7%)
Default : Yes
Forced : No

[twistybox]

This sounds like the AC3 2-channel audio problem that's found in a few other files and just recently posted about in another thread. But it's a long-standing "issue."

I put it in quotes because at this time I don't know what causes the issue, since I have other 2 channel AC3 files that work perfectly fine and I've also made a number of test files which also play correctly.

You may be able to fix the issue by passing the audio through popcorn audio converter: http://www.videohelp.com/tools/PopCo...AudioConverter

[nfodiz]

Yes I have run into this issue with 2ch ac3 audio myself on a few files. Do as twisty said and you'll be golden.

[ReeG]

This sounds like the AC3 2-channel audio problem that's found in a few other files and just recently posted about in another thread. But it's a long-standing "issue."

I put it in quotes because at this time I don't know what causes the issue, since I have other 2 channel AC3 files that work perfectly fine and I've also made a number of test files which also play correctly.

You may be able to fix the issue by passing the audio through popcorn audio converter: http://www.videohelp.com/tools/PopCo...AudioConverter

Can you explain what exactly i'm supposed to do with this application? I've already watched the file in question on my PC, but if this does work it'd be good to know for future reference.