Anyone else had this problem? I've had two keys just fall out of the remote - the Q and T? Remote was never dropped and I really don't use the keys much? Not sure how they are held in - looks like the keys are part of a rubber mat. These two keys just fell out almost cleanly. They won't go back in and stay unless I glue them - also can't find the T. Called tech support and although under warranty - they wont help me with this issue as they say I must have caused the damage - ne1 else ever have this issue? Pic attached.