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Thread: Boxee Box Black Screen W/Audio

  1. #1
    Join Date
    Jan 2012
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    3

    Default Boxee Box Black Screen W/Audio

    Wife recently picked up a Boxee Box. Initially we were able to run some shows out to our tv using the supplied hdmi cable. Nothing has changed as far as we can tell but now we get the episodes starting in their small youtube-esk screen and when it attempts to go to full screen i get a black screen with audio. This does not happen with my video library I have on my external drive.

    This is my initial dip into this market as an alternative to Rogers cable. It is not a good start and casts doubt upon my choice.

    I would have expected a smoother launch than the one I am currently having. Some help resolving these issues will undoubtedly determine if i keep said box or return it. fyi it has been less than a week.

    Rob.

  2. #2
    Join Date
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    Default

    Can you be more specific? Which shows are you trying? And I'm assuming you mean shows from the web?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. #3
    Join Date
    Jan 2012
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    3

    Default

    doesn't seem to matter what group of shows i choose. eg top gear, how its made etc. they all end with the same results.

    I would assume they are web based from boxee.

  4. #4
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    Sorry, I can't even find those shows via Boxee Are you in the US or Canada? How are you navigating to those shows, via Channels or some other way. If Channels, which one?

    I did play several other shows (How I Met Your Mother [Lifetime], Hawaii Five-0 [CBS] via Xfinity Channel) without any problems going fullscreen manually.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  5. #5
    Join Date
    Jan 2012
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    Default

    Canadian. I go through the shows icon and then the list and select a show. I then have the choice of selecting what episode.

  6. #6
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    Maybe someone from Canada can help you out -- though just before you hit play (and after you select an episode), the window displays where the show is coming from (e.g. city.tv, etc).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

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