SlingPlayer on Boxee missing from apps

**quaningeneva** · January 9th, 2012, 12:13 AM

I used to be able to access the SlingPlayer app on my Boxee box (Iomega TV). The app has now disappeared. Anybody know how I can get it back? Is this because I am using the Boxee box in Switzerland?

**jasmeet_9sb** · January 9th, 2012, 12:19 AM

Where were you, when you had access to Sling player app ? If the Sling box is being sold in Switzerland then the app should be available there, if that's the case then you should open a support ticket on support.boxee.tv regarding this as well as speak to Sling box support in Switzerland

**quaningeneva** · January 9th, 2012, 06:06 AM

My setup was Slingbox Pro-HD in Canada and SlingPlayer on Boxee Box in Switzerland. I posted my problem on the Slingbox for connected devices forum but did not get any reply.

**jasmeet_9sb** · January 9th, 2012, 01:01 PM

Most likely it's restricted to stream in one region only i.e. you can stream in Canada only with your Slingbox connected to a Canadian ip

I've never used it myself and the source of that info is from Dell.ca Slingbox Pro HD customer review which says the following "...Second, your devices are restricted to the region you are located. I can't select a device from the States since I live in Canada. It seams to check your IP. This is silly."

Original posting is here . Look at the 4th comment . Still you can try to email Slingplayer customer support to get a confirmation !!!

**quaningeneva** · January 9th, 2012, 01:54 PM

I am waiting to hear back from Boxee and Sling. I can access my SlingBox in Canada from my iPhone and computers here in Switzerland. I think that my problem is with possible regionalizationation of the SlingPlayer app.

**jasmeet_9sb** · January 9th, 2012, 02:07 PM

Great then restricted region is not the issue

I hope they'll make Slingplayer app available everywhere same as Spotify regardless of location !!

**Bardeaux** · July 22nd, 2012, 03:46 PM

I'm surprised that nobody brings up the fact that we need to update the Boxee firmware to get the slingbox app. First of all, I thought the boxxee box was supposed to inform us about available updates, but secondly it is very strange that nobody, in D-Link or SlingMedia, suggest to us that the firmware needs to be updated...

**quaningeneva** · September 13th, 2012, 01:59 PM

I am very confused about the availability of the SlingPlayer app for the Iomega TV with Boxee.

I finally got an answer from Sling Media on their Facebook page:
https://www.facebook.com/SlingboxUS/...t=feed_comment

Sling Media says that the problem is not with them but with Iomega. I contacted Iomega and they say that the problem is with Sling Media. Sling Media then says that the problem is with Boxee.

This is not a complicated question. Can anybody at Boxee shed any light on this?