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Thread: Pandora erroneous "could not connect" error message?

  1. #1
    Join Date
    Dec 2010
    Location
    Dallas, TX
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    4

    Default Pandora erroneous "could not connect" error message?

    Tonight Pandora started doing something strange - everytime a new song starts I get a pop up message saying "could not connect. Please check network connection or try again later." oddly, music play is not interrupted, and I don't need to do anything to keep listening. If I hit 'menu' the message/popup will disappear, but it immediately reappears when the next song starts playing.

  2. #2
    Join Date
    Apr 2009
    Location
    Orbiting Venus
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    16,174

    Default

    Is this on the Boxee Box or on a computer? If the latter, which OS?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  3. #3
    Join Date
    Dec 2010
    Location
    Dallas, TX
    Posts
    4

    Default

    This is on the Boxee Box, current FW.

  4. #4

    Default me too

    Same here....On boxee box I get this error after the song changes to the next one. The error dialog stays on the screen, but the music will continue to play song after song after song. When I click ok on the dialog, it is only suppressed until the next song change.

    My connection is hardwired to the router.

    I'm hoping there's a quick fix (now or in a fw update) - having people over with pandora and a screen saver in the background is cool. Having people over with pandora and a screen saver in the background with a message saying "Could not connect. Please check the network connection or try later." after every song is a little embarrassing! I still enjoy it though.
    Last edited by Bruno Sardine; December 30th, 2011 at 03:29 PM. Reason: typos

  5. #5
    Join Date
    Dec 2011
    Posts
    1

    Smile me too

    Hi,

    I am having the same problem as above. BoxeeBox with ethernet connection to my router. most recent fw.

    Thanks!

    Matt

  6. #6
    Join Date
    Nov 2010
    Posts
    4

    Unhappy Count me in, too!

    I'm getting the exact same error on my Boxee Box. It appears to have started after getting the most recent Pandora app update.

    It appears at the end of each song, and won't clear until I click OK.

    The app still plays music. It just posts this annoying error on the screen.



    Elbowman

  7. #7
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,174

    Default

    I highly recommend that everyone with this problem contact Boxee support directly to see about getting this fixed. See the first link below.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  8. #8

    Default

    Thank you for the tip darcilicious. My support ticket is sent.

  9. #9
    Join Date
    Jan 2011
    Posts
    13

    Default

    Same here - both my Boxee boxes. One is connect via ethernet and the other WiFi. Pandora 1.7. Latest Boxee firmware.

  10. #10
    Join Date
    Dec 2010
    Location
    Dallas, TX
    Posts
    4

    Default

    Appears to be resolved. Thanks everyone!

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