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Thread: Network Share Found, Scan Shows Nothing

  1. #1
    Join Date
    Dec 2011
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    Question Network Share Found, Scan Shows Nothing

    I just got a Boxee Box for Christmas, and I'm in the process of setting it up. Everything seemed to go fine, until I tried to set up my network shares. I navigate to Windows Network (SMB) and find my computer name in there, but when I add it and scan it, it finds absolutely nothing.

    I can explore the shared computer to some extent. I can see the users, minus the admin one I use, but even if I place files in here, the BB can't see it at all.

    The computer that should be sharing the content is running Windows 7 Ultimate x64. I have an SSD that is apparently being read (minus the admin account) and there is a 1.5TB storage drive that has all my movies and TV shows on it, but I can't get to any of it.

    Can anyone please help me?

  2. #2
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    I navigate to Windows Network (SMB) and find my computer name in there, but when I add it and scan it, it finds absolutely nothing.
    What are you adding, exactly? A folder?

    Are your files named properly? http://boxee.zendesk.com/entries/426...al-media-files

    What are the file extensions on these files?

    Last but not least, are you saying that you can navigate (via Files>>Network>>SMB>>COMPUTER) to a folder that has video files but the folder appears empty?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  3. #3
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    Dec 2011
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    Quote Originally Posted by darcilicious View Post
    What are you adding, exactly? A folder?

    Are your files named properly? http://boxee.zendesk.com/entries/426...al-media-files

    What are the file extensions on these files?

    Last but not least, are you saying that you can navigate (via Files>>Network>>SMB>>COMPUTER) to a folder that has video files but the folder appears empty?
    I'm trying to add folders. On the Storage Drive, I have a Movies folder, a TV Shows Folder, and a Music Folder. I can't get to the storage drive at all, however.

    In the folder I CAN get to, I threw in an episode of community, and named it Community.S03E10. It's an H264 file, and it won't show up when I point the Boxee to the folder.

    I'm not sure I'm following on your navigation question. When I go to File -> Network I don't see an SMB option... I have my computer name, a linux router, and a Media Device with the same name as my computer. If I navigate into [computer name], I can find the movies I want to share.

    ...I hope I didn't just confuse things.

  4. #4
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    Are you running the latest firmware?

    What is the version number here: Settings>>System>>Information
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  5. #5
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    It says: 1.2.2.20482-64560cd

    It should be up to date, as I did update it yesterday.

  6. #6
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    On the Storage Drive, I have a Movies folder, a TV Shows Folder, and a Music Folder. I can't get to the storage drive at all, however.
    Is this "storage drive" a NAS or connected to a computer or ??

    And sorry, I should have said Files>>Browse>>Windows Network (SMB)
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  7. #7
    Join Date
    Dec 2011
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    The storage drive is an internal drive in my computer.

    I tried browsing to the computer through the boxee file browser, and found my Community File. It's an MKV and it plays, but when I scan the folder it still tells me it found nothing. Also, I still can't browse to the storage drive at all.

  8. #8
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    The storage drive is an internal drive in my computer.
    You need to make sure it's shared. By default Windows will not make all drives available for browsing/access over the network.

    How is the file named that won't be scanned?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  9. #9
    Join Date
    Dec 2011
    Posts
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    Default

    Hold on, I am making some progress here. The folders that I'm trying to share (on my storage drive) are actually showing up now, but still with nothing inside. For instance, I created a folder called "Boxee" and now it's showing up. However, if I put folders containing movies inside, the folders don't show up...

    The file that was named before and wasn't scanned was called Community.SE03E10.mkv. I don't know why it won't show up, but at least it played.

  10. #10
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    Dec 2011
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    Okay, progress IS being made. I managed to get the storage drive to be shared, and now I can browse it. Do I have to go in to each individual folder inside and share each one as well? Even new ones? They still don't show up at all, and I'm not sure why.

    Edit: Problem solved! It turns out I did have to share each folder within the storage drive. Now it's picking up my movies and TV shows, and it's even got the database stuff in there as well. Thanks a ton for pointing me in the right direction. =)
    Last edited by Nick_Natron; December 28th, 2011 at 11:56 PM.

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