Any Video Playback: Browser Closed Unexpectedly

[StickyC]

Just installed Boxee (1.5) for the first time on a Win7 64 system - I got some error about there not being Flash and I'd need to go to boxee.tv/flash for more info - which is a dead link.

Any web video I try to play shows a black screen and "Browser closed unexpectedly, please try again". Even trying to launch the browser throws that error.

I've tried installing the ActiveX version of Flash, Firefox, and the standalone version of Flash (typically only have Chrome and IE installed), also uninstalled all Flash and only installed the standalone version - still no luck.

What am I missing?

Thanks for any guidance you folk can give!

[bman549]

I fixed the crashing part with this DirectX installer from this post:
http://forums.boxee.tv/showpost.php?...71&postcount=2

Still can't get it to go full screen though

[wssparky]

I'm having the same trouble. the link shown above is dead.
Anyone have a link or fix for this?

[wojobucco]

I'm having the same issue. I just downloaded the latest installer from the boxee site, boxee-1.5.0.23267-f830a32.exe and I'm trying to run it on Windows 7 Ultimate x64.

Any time I try to load the browser, I'm receiving the "browser closed unexpectedly, please try again later" message.

Not sure if this is pertinent info, but this is the most interesting thing I found in my log:

---------------

21:18:11.779 T:4268 M:2041589760 WARNING: Not creating a play_provider_label property because [play_provider_label=][provider_source=] (bh)
21:18:12.518 T:6212 M:2044043264 INFO: Changing QT_PLUGIN_PATH to: C:\Program Files (x86)\Boxee\system\qt\plugins;C:\Program Files (x86)\Boxee\system\qt\win32\plugins
21:18:12.528 T:4268 M:2044043264 NOTICE: D3D: graphics adapter does not support Pixel Shaders 2.0 OR rendering external/rgb image (browser mode)
21:18:12.528 T:4268 M:2044043264 NOTICE: D3D: falling back to SW mode
21:18:12.679 T:4268 M:2041577472 ERROR: CWinRenderer::CreateYV12Texture - Unable to create YV12 video texture 0
21:18:12.679 T:4268 M:2041577472 ERROR: CWinRenderer::CreateYV12Texture - Unable to create YV12 video texture 1
21:18:12.679 T:4268 M:2041577472 NOTICE: CWinRenderer::RenderRGBImage(799) creating new videro texture. size = 640 x 480
21:18:12.684 T:6212 M:2041520128 INFO: about to play url http://www.youtube.com/watch?v=KbF2DVHZgxs
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028269568 ERROR: can not parse command <ERROR in parameters
>
21:18:12.741 T:3720 M:2028249088 ERROR: can not parse command <ERROR in parameters
>
21:18:12.742 T:3720 M:2028212224 ERROR: can not parse command <ERROR in parameters
>
21:18:12.742 T:3720 M:2028187648 ERROR: can not parse command <ERROR in parameters
>
21:18:12.756 T:6672 M:2024415232 ERROR: CMetadataResolverMusic::ResolveMusicFolder, could not read music folder D:\Music\ (musicresolver)
21:18:13.349 T:3720 M:2013224960 ERROR: can not parse command <
>
21:18:13.359 T:3720 M:2012626944 ERROR: can not parse command <
>
21:18:15.486 T:4268 M:2040311808 WARNING: CGUIWindowBoxeeBrowseTvEpisodes::OnMessage - GUI_MSG_UPDATE_ITEM - FAILED to mark item as watched since itemId is EMPTY. [itemId=] (browse)
21:18:15.486 T:4268 M:2040311808 WARNING: CGUIWindowBoxeeBrowseMovies::OnMessage - GUI_MSG_UPDATE_ITEM - FAILED to mark item as watched since itemId is EMPTY. [itemId=] (browse)
21:18:16.481 T:4268 M:2045480960 WARNING: CGUIWindowBoxeeBrowseTvEpisodes::OnMessage - GUI_MSG_UPDATE_ITEM - FAILED to mark item as watched since itemId is EMPTY. [itemId=] (browse)
21:18:16.481 T:4268 M:2045480960 WARNING: CGUIWindowBoxeeBrowseMovies::OnMessage - GUI_MSG_UPDATE_ITEM - FAILED to mark item as watched since itemId is EMPTY. [itemId=] (browse)
21:18:21.077 T:3964 M:2049355776 WARNING: CAppsDirectory::HandleAppRequest - Got [253] apps descriptors. [strPath=apps://all/] (bapps)
21:18:21.090 T:3964 M:2049081344 INFO: updating 's information in apps.xml
21:18:21.116 T:4268 M:2048638976 WARNING: CGUIWindow::OnMessage - GUI_MSG_SETFOCUS - FAILED to get the control to focus for [id=55]. [WinId=10107]
21:18:30.525 T:6996 M:2044289024 INFO: DllLibCurlGlobal::CheckIdle - Closing session to http ://www.youtube.com (easy=0EDB4E08, multi=00000000)
21:18:30.581 T:5768 M:2044264448 INFO: CCheckInternetConnectionJob:oWork - Checking the internet connection. [server=1][internet=1][ConnectionToInternetChanged=0] (offline)

[nwwoods]

Clean install, Win7 64 bit, keeps telling me I need to install a Flash player but it's already installed, latest one. Can't play any web content, it either hangs or repeats the claim about needing Flash.

It's been well over a week since the first post, can't someone respond?

[StickyC]

I'm still going back and forth with support. Mainly data gathering. I think we've tried all the combinations of Flash installer. I dont believe I've installed any DirectX manually, though my understand is Win7 comes with DX10? I'm going to hunt around and see if I can find some other DX installs (as per the earlier posts)

[StickyC]

Also tried installing the DX9 SDK and then DX10 runtimes as suggested elsewhere - still no love.

[richaoj]

just switched to the windows on my htpc, thinking that it might fix some of the issues i was having with boxee on linux, but alas, this sucks. esp with the no justin.tv app anymore in 1.5.

I don't think we can expect much official support on this guys, given that boxee has said they are no longer making pc versions anymore. This royally sucks. Why boxee thinks i'm going to go out and by the box after they have royally screwed me, i don't know. Why would I believe that they are going to continue supporting the box when they were so dishonest about the pc software and dropped support for it without any notice.

[gabner]

Any update to this? I'm having the same issue.
Thank you.

[yonor]

install firefox with its flash.... should fix the problem......