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Thread: Netflix down on Boxee?

  1. December 20th, 2011, 02:00 PM #1
    dscott01
    dscott01 is offline Junior Member
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    Default Netflix down on Boxee?

    I noticed the past few days I'm not able to watch any Netflix movies on either of my Boxee Box devices.

    The Netflix app loads and I am able to browse. Whenever I try to play a section, the progress bar loads about 1/3 of the way and then stops. Eventually a message comes up stating something about not being able to contact netflix.

    I've tried clearing the Netflix data and starting from scratch, but the problem still remains.

    Netflix still works on my Xbox, Blu-ray player as well as the wife's iPhone.

    Is anyone else experiencing Netfilx issues with Boxee Box?
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  2. December 20th, 2011, 02:04 PM #2
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    darcilicious
    darcilicious is offline Super Moderator
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    Your best bet is to contact Netflix support.

    (I've had the same thing happen on my PS3 with Netflix and gone to the Boxee Box and it works fine; I think it's related to either specific service/streaming issues and/or maintenance).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. December 20th, 2011, 02:06 PM #3
    dscott01
    dscott01 is offline Junior Member
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    The problem with contacting Netflix support is that they never seem to be aware of specific platform outages.

    I'll get the usual troubleshooting steps and then get told to contact my ISP.
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