Can't open in Vista.

**navets** · January 22nd, 2009, 09:38 AM

Downloaded and installed the Alpha-release just this morning after getting my e-mail and link! I could hardly wait!

I installed on my Dell Inspiron E1505 running Vista Business - SP1

My specs:
Intel Core2 T7200 @ 2.00GHz
2GB ram
Vista Business, SP1; 32-bit

When I clicked the icon, I got the dreaded "Windows has closed this program and will notify you of any solutions...."

I rebooted and tried again. Same thing.

**JaxTV** · January 22nd, 2009, 10:29 AM

First, thanks so much for the invite.

Downloaded the app this morning. First download failed.

A subsequent attempt got me a successful download.

I clicked the "Open Boxee" tick box from the last of the set-up screens. The app failed to load as indicated above. I tried again from the Start Menu. Same result.

Fujitsu LifeBook A6025
Intel Core Duo T2045@2.00GHz
1Gb RAM
Vista Home Premium SP1 32-bit

Jax

**draym** · January 22nd, 2009, 10:55 AM

same thing happened to me as the other 2 guys

Dell XPS m1330
Intel Core Duo T5750 2.00 GHz
3Gb RAM
Vista Home Premium SP1 32-bit

**tonyscha** · January 22nd, 2009, 11:47 AM

It worked fine on my vista ultimate 32 bit.

**dmullens** · January 22nd, 2009, 11:47 AM

When I tried to open it up in Vista all I had was a blank screen. Using the arrow buttons would create 'sounds' but nothing showed up.

I set Boxee to run as administrator (although I don't think that did anything).

I then changed my appearance settings to "Aero" and that did the trick.

**stapuft** · January 22nd, 2009, 12:28 PM

hi im having the same problem with the newest alpha version only differance is that i am running on xp pro sp3
pentium 4 1.8 ghz
1.5 gig ram
ati mobility radion 9600 graphics

**Ataraxia** · January 22nd, 2009, 12:39 PM

Received download about an hour ago, install worked fine. It was supposed to open after install, but I just got a black screen with the bottom panel showing the time and an User Info button. Can't click anything. My mouse doesn't show up, occasionally it will show a shadow. But other than it not starting up, the download worked fine. I thought the problem was that it was opening in full screen mode. I tried to change it but then it just wouldn't open. Currently changed back and problem still persists.

My INFO:

Vaio VGN-NR140E Series
Intle Pentium Dual Core
32bit Operating system
2.00GB RAM

Thanks for the download by the way.

**unisonband** · January 22nd, 2009, 12:53 PM

It's suppose to be run as an Administrator...either right click the boxee ican and select "Run As Administrator" or disable UAC and you should all be fine.

**gstmatt95** · January 22nd, 2009, 01:08 PM

I am in the same boat as you guys...except i get an error immediately after running the program, as administrator or not. Says Boxee has stopped working and my screen stays white for a bit. I have windows vista ultimate 32bit.

**Adora** · January 22nd, 2009, 02:07 PM

Same problem whether running as administrator or not.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BOXEE.exe
Application Version: 2.1.0.0
Application Timestamp: 4964b5e0
Fault Module Name: StackHash_ac42
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: ac42
Additional Information 2: c3fa473cd2ccede68192620c14b4e084
Additional Information 3: 274e
Additional Information 4: 8d5c1a127ad7f8e47fe823093a7054a2

Nothing stood out to me in ProcessMonitor, but I've attached the boxee.log. Anything else I can send in?

Laptop: HP Pavilion dv1000
Windows: Vista Home Premium 32 bit
Processor: Intel Pentium M 2ghz
Video: Intel 915GM/GMS/910GML Express Chipset Family
RAM: 1gb