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Thread: Boxee Remote acting CRAZY!

  1. #1
    Join Date
    Mar 2011
    Posts
    21

    Default Boxee Remote acting CRAZY!

    I scroll my movies and music and tap down once on the navigation pad of the remote and it generates 5-10 more taps on it's own. So I usually end up passing what I want by a mile. Sometimes it works, but majority of the time, I'm hitting buttons on the remote and it seems to want to go by or select what I am trying to do way more than just 1 time. Is the battery almost dead, or do I need a new remote, or what? I'm lost! I can honestly tell you there has been nothing spilled on the remote or anything. The buttons are not sticking at all or anything.

  2. #2
    Join Date
    Sep 2011
    Posts
    396

    Default

    I think you need a new battery.
    PC->Boxee 1: 1.5.0.23615, HANEWin NFS,1gb wired thru switch,plays 100 mbps birds test file flawlessly
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  3. #3
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,166

    Default

    If you have more than one boxee box, you also need to pair your remotes.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  4. #4
    Join Date
    Nov 2010
    Posts
    27

    Default

    ...tap down once on the navigation pad of the remote and it generates 5-10 more taps on it's own....
    You wouldn't think this would be the behavior of a dying battery but it is. I experienced the same thing and replaced my battery a few days ago and all is well. The Boxee box remote batteries can be purchased anywhere for a few bucks.

  5. #5
    Join Date
    Oct 2010
    Posts
    602

    Default

    I'll add my two cents, Mine went crazy one day - Replaced battery all back to normal.
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  6. #6
    Join Date
    Sep 2011
    Posts
    10

    Default

    I went through this also with my brand new boxee. (new battery tried no fix)
    After several hours reading same issues I tried putting a small folded piece of paper behind the battery to give it better contact....problem solved.
    The battery tray in the remote doesn't press the battery against the contacts hard enough.

  7. #7
    Join Date
    Oct 2011
    Posts
    4

    Default Boxee Remote acting crazy

    My Boxee Remote was acting crazy with repeating letters also. The replacement of its battery fixed it completely. My boxee was coming up on 1 yr of age so apparently that is how long the batter lasts.

  8. #8
    Join Date
    Nov 2010
    Posts
    158

    Default

    If this isn't already this should be put on an faq as it goes against what most people would expect. If a traditional tv remote battery dies or isn't connected properly the tv will just not register the remote presses or only work 1 out of every couple presses.
    Knowing that this is normal behavior for a dying or improperly connected battery in a boxee remote really helps.

    Coming up around a year my remote started doing this with repeated presses so I ended up sending the whole boxee box in for warranty repair thinking the remote just broke. Now a few months later I started having the same problem and looked in this thread and find its a battery issue. I reseated the battery and blew into the remote for good measure and now the remote is working fine.

  9. #9
    Join Date
    Jul 2010
    Location
    Sussex, UK
    Posts
    942

    Default

    the reason for this "duplicate button press" issue with the dying battery is that the boxee remote sends out two different signals when you press a button - one indicating a good battery level + the key you pressed... one indicating a low battery + the key you pressed . This is so the boxee UI can show the Low battery Indicator on the main menu.

    The problem is that when the battery is on the border between OK and LOW, the remote goes mental and sends out BOTH signals when you push a button - boxee then recieves the key you pressed signal many times.

    Boxee Box > HDMI > HDTV
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  10. #10
    Join Date
    Apr 2009
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    Orbiting Venus
    Posts
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    Default

    If this isn't already this should be put on an faq as it goes against what most people would expect.
    #1 in READ THIS FIRST: Top Ten Boxee Topics.

    If a traditional tv remote battery dies or isn't connected properly the tv will just not register the remote presses or only work 1 out of every couple presses.
    On the other hand, my harmony remote is the same way as the Boxee remote -- I suddenly start getting multiple actions with a single button press...
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

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