SMB Shares Issue - How I solved my problems

[Janus_au]

I have tried following the instructions but my SMB shares have not been restored.

It would be great if someone could put together a step by step guide of exactly what to do to help everyone out.

[jebise]

this is a great guide, but the way i was able to fix this for my 2 BBox. BBox1 just installed a firmware that had working smb like 1.1.1.xxxx and then installed the 339 beta. BBox2 which was brand new and updated to the broken 1.2 update, went in recovery "Reset all Settings" and "Restore Factory Default" which brought me o 0.9 again. After that updated via USB to 339 beta and have yet to have any smb issues.

I did not do anything to my pc's or my shares, they where fine before so i should not have to change a thing.

To me it seems when 1.2 was released it screwed up the shares and even the beta did not fix them since there maybe broken left over code that was getting triggered. When i installed the 339beta the shares seemed to work for a day and when i shutdown my PC at night the next day the shares would be broken again and i would need to reboot all devices just to get BBox to see my shares again, this is with 2 Boxee Box. It seems all you need to do is either restore to factory and update to 339 beta or downgrade to FW that had no issues and update to 339 beta.

[Janus_au]

Thanks for the suggestion. I'll have to give that a try tonight.

Where can you download the old firmware files? I've looked on the Boxee site before but couldn't manage to find them.

Also what is the usual turn around time on a response from the official box support email address. I have sent them a couple of emails asking for help but am yet to receive anything back from them. It seems that their users do a far better job of supporting their product then they do.

[iblong]

Thanks for the suggestion. I'll have to give that a try tonight.

Where can you download the old firmware files? I've looked on the Boxee site before but couldn't manage to find them.

Also what is the usual turn around time on a response from the official box support email address. I have sent them a couple of emails asking for help but am yet to receive anything back from them. It seems that their users do a far better job of supporting their product then they do.

http://forums.boxee.tv/showthread.ph...031#post206031

Hope that helps!

[jebise]

@ Janus_au

just downgrade to 1.1.2.19250 or 1.1.1.19092 then update to 339 beta.

@ iblong

Thanks bud

[Janus_au]

Thanks for the advice Jebise.

I tried downgrading to v1.1.2.19250 and then upgraded from the link in the "New Beta Firmware 1.2.0.20339 (20th August)" thread.

Once the beta firmware is installed by Boxee says that it is running v1.2.1.20339-6101b41 (build date Aug 18 2011).

However when I attempt to add the SMB shares they still do not appear.

Is this the correct firmware? Am I missing any steps?

Thanks for all the help.

[jebise]

yes the FW is correct, reboot the share and Boxee that's all i had to do and it still works fine for me

[Janus_au]

Thanks for all the help Jebise and iblong.

Finally got it working. After downgrading and then upgrading to the beta firmware I then removed all of the shares from the PC, reset PC, added the shares back in, reset PC again and finally reset Boxee and when I went to add the SMB share they were all listed there.

It is nice to have my fantastic Boxee Box back. Thanks again for all the assistance and patience. Much better support then the official support channels (which is disappointing).

[mariusfo]

Stop pushing the new firmware its the best option!!! then it all good!

I rarely post on this forum but I thought I would share my experience with those who are interested.

Like a lot of others with Boxee Box's and Windows 7 I recently experienced the loss of my shared folders when the Boxee updated to version 1.2.

I have owned the Boxee Box since Dec 2010 and to this point have never had an issue with mapping shares or accessing my local files through the windows 7 network SMB. But when the Boxee updated to version 1.2 I lost them all and this is how I fixed the problem.

Hardware/Software Setup:
Home Computer running Windows 7 Home Premium (x64bit) recently updated with Windows 7 SP1.
Boxee Box Firmware 1.2.0.20339 Hard Wired to Cisco router.

Steps I took to get SMB Shares Back:
Using the Boxee Box
1. Loaded the updated Boxee firmware from this site
New Beta Firmware 1.2.0.20339 (20th August)

2. Reset all settings in the Network Settings of the boxee

3. Went to -- > System --> Network Settings --> Windows SMB --> Input - user name and password and made sure I had the correct WORKGROUP name to match what I use on my windows 7 computer.



On my Windows 7 Computer:

1. Removed all of my shared folders from my network. I read about all of the different ways to set permissions and how to setup shares and I thought the best course of action would be to start fresh.

2. **Important Step** I was reading about the HOMEGROUP settings of Windows 7 and how it affects Network Shares and I think this is the area in which the Boxee Box and Windows 7 are having issues. When the Boxee updates to 1.2 it somehow looses communication with the HOMEGROUP.

3. I removed or "left" the HOMEGROUP on my windows 7 computer. Then I made sure I removed all my shared drives. At this point I rebooted the computer.

4. Now I started fresh. I added all of my Shared drives back to my network using Windows explorer ---> right clicking on the parent folders that I wanted to share ---> choose Advanced Shareing Options ---> check the box "share this folder" ---> Give it an appropriate name --> and select apply. DONE this will setup all your shares to work on the network. Make sure that "EVERYONE" is included in the permissions.

5. **Important Step** after I finished adding my shares I wanted to see if they appeared on the Boxee. What I found was interesting. When I went to FILE SORCE on the boxee and scrolled down to Windows SMB nothing came up at this point. My Computer name was not listed, no shares were listed, the only option was to input IP/HOST Name Manually.

6. **Important Step** this is where I got to thinking about the WINDOWS HOMEGROUP. To this point I was not connected to the homegroup as I “left” it earlier. I think this is a key to solving the problem. I went back to the computer and went to NETWORK SETTINGS… A clicked on “JOIN A HOMEGROUP” this prompted me to select which types of files folders I wanted to include and then select OK.

7. After step 6 I rebooted the computer, rebooted the boxee. I then went to Boxee Settings - File Source - Windows SMB  and BANG my computer was listed, selected my computer on the boxee smb and all my shared folders were listed, I can now navigate to any file or folder that is being shared.

I think the key to this whole thing for me was after the Boxee Updated to 1.2, the SMB shares got screwed up by the HOMEGROUP link. “LEAVING” the HOMEGROUP I was assigned to, removing my shares, then rebooting, adding new shares, and joining a NEW HOMEGROUP then rebooting computer and boxee was the ticket.

I hope this helps others . I now have full access to all my shares, can add shares whenever I want and they show up on the boxee box with the latest firmware.

[VoXBoX]

This shit DOES NOT work. RAAAAAAAAAAAAAAAAAAAAAAGE. I'm not kidding. If I were around another human right now, I'd commit murder.

Lucky for boxee..

ALL I'M ALLOWED TO HAVE ARE THE SHARES VISIBLE. PERIOD.

For example:

Music folder is shared.
Go to add sources
choose my computer name
choose my computer name a second time( is this a feature?)
then my share "Music" shows up.
I choose "Music" and it takes me back to my computer name. Excellent. No progress.

This is an endless loop.
Where is the "I WOULD LIKE TO GET INSIDE, INSIDE, INSIDE (is that clear?) the folders I share", feature? Did anyone code that option?

On what planet did this pass QC? I would be fired.

I'm willing to PAY HANDSOMELY, for the person that resolves this issue. When you do I'm going to patent it. Then I'm going to invent the Circly Circle (A round media device) that works from day one. I'll be rich.