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Thread: the media source or file is not accessible

  1. August 24th, 2011, 03:24 PM #1
    vmo23
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    Default the media source or file is not accessible

    This message randomly popped up when attempted to watch a movie on a shared folder.

    Before this everything had run fine.

    I have rescanned my shared folders once, but this didn't do the trick.

    Any ideas?
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  2. August 24th, 2011, 03:28 PM #2
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    darcilicious
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    Have you recently updated to version 1.2.0? And if so, did this message start after the update? In which case, you've run into issues related to SMB introduced in the update.

    You can try manually updating to beta release that is meant to address these issues ("firmware beta" sticky near the top of the forum).

    If none the above applies to you, let us know more about your set up (how you're adding sources to Boxee, what OS/NAS those sources are on, etc)
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

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  3. August 24th, 2011, 03:36 PM #3
    vmo23
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    I updated to 1.2.0.20310 fairly recently, but I was still able to access my shared folder just fine, up until now.

    I will give the beta a shot.

    I have my a couple of drives on a comp (Windows 7 Home Premium)set on a network share.
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  4. August 24th, 2011, 03:58 PM #4
    vmo23
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    Installed the beta fw. Rebooted comp and Boxee Box again. Everything is working just as it was meant to.

    Thanks darcilicious.
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  5. August 24th, 2011, 04:00 PM #5
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    yay!
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

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  6. August 24th, 2011, 04:33 PM #6
    canuckle
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    Quote Originally Posted by vmo23 View Post
    Installed the beta fw. Rebooted comp and Boxee Box again. Everything is working just as it was meant to.

    Thanks darcilicious.
    You may want to statically set your IP for Boxee Box and your PC. I found when my IP changed on my NAS or on my BB, I would get that error. Haven't had it since setting both NAS and BB with static IP's.
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  7. August 24th, 2011, 06:19 PM #7
    vmo23
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    Thanks for the tip.
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  8. August 24th, 2011, 08:45 PM #8
    Stargrove
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    Unhappy

    I have this exact problem under MAC OS Lion. I have upgraded to the beta firmware mentioned here, and rebooted both systems, but to no avail. Ican't access my shared folder through the TV Shows or Movies selections from the main menu tabs.

    See my thread: http://forums.boxee.tv/showthread.php?t=41909
    Last edited by Stargrove; August 24th, 2011 at 08:48 PM.
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  9. August 25th, 2011, 10:30 AM #9
    shigchiro
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    Same problem here.
    I upgraded to the public release and everything was fine and working as it had prior to the update.
    Now, my PC with smb shared files no longer shows up on the boxee box.

    I tried the new update manually and nothing has changed (yep, I rebooted the boxee).

    If I try to add new source the PC doesn't show up under Windows Network (SMB). If I try to manually enter the IP or network name/UN/PW it still won't find it.

    Any ideas?

    Win7 64bit
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  10. August 25th, 2011, 11:45 AM #10
    sacman11
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    Try this it worked for me...

    http://forums.boxee.tv/showthread.php?t=41948


    I think it has something to do with removing all your shares, the HOMEGROUP LINK, and the FILE SOURCE location on the BOXEE, then reloading them from scratch.

    The HOMEGROUP in Windows 7 x64 bit is what the Boxee 1.2 has trouble re-mapping.

    Cheers
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