Boxee not working

[chelcalias]

Every time we turn on our boxee, it loads then turns off and reloads over and over again. It doesn't turn all the way off or anything, it just gets to the menu then goes back to a black screen and starts loading again. Any ideas on why this is and how I can fix it?

[stevex0r]

Factory reset

[lartomar2002]

Every time we turn on our boxee, it loads then turns off and reloads over and over again. It doesn't turn all the way off or anything, it just gets to the menu then goes back to a black screen and starts loading again. Any ideas on why this is and how I can fix it?

Another quick way to try, is to do a power cycle ( I just learned this today). Unplug the a/c plug from the back of the unit(turn unit off first), wait about 30 seconds and plug it back in. It may not help but it is an other option.