Results 1 to 6 of 6

Thread: Identify-no results found!?!

  1. February 21st, 2011, 12:57 AM #1
    Captain Stereo
    Captain Stereo is offline Junior Member
    Join Date
    Oct 2010
    Posts
    16

    Default Identify-no results found!?!

    After updating to the latest firmware (Netflix, trueHD, etc.), I cannot get the Boxee Box to identify a single one of my movies, including ones that previously have been identified. Anyone else have this problem, or any ideas?
    Reply With Quote Reply With Quote
  2. February 21st, 2011, 03:17 PM #2
    RogerPodacter
    RogerPodacter is offline Junior Member
    Join Date
    Feb 2011
    Posts
    2

    Default

    same problem here. just updated and now my boxee box can't find anything on my nas.

    i removed all sources and added them again. when it searches the directories, it finds 0 results.

    weird - on the Settings/File Sources page, my directories say last scanned on 08/07/74...not sure where that date is coming from...
    Reply With Quote Reply With Quote
  3. February 21st, 2011, 03:19 PM #3
    Captain Stereo
    Captain Stereo is offline Junior Member
    Join Date
    Oct 2010
    Posts
    16

    Default

    Quote Originally Posted by RogerPodacter View Post
    same problem here. just updated and now my boxee box can't find anything on my nas.

    i removed all sources and added them again. when it searches the directories, it finds 0 results.

    weird - on the Settings/File Sources page, my directories say last scanned on 08/07/74...not sure where that date is coming from...
    I figured it out, and it is a weird quirk. The ONLY thing that I changed after the update was update the setting so that it alphabetized minus the prefix ('the', for example). When I changed it back to sorting with the prefix, it worked fine. Weird. Where do you submit known bugs? This is a doozy.
    Reply With Quote Reply With Quote
  4. February 21st, 2011, 03:31 PM #4
    darcilicious's Avatar
    darcilicious
    darcilicious is offline Super Moderator
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,165

    Default

    http://jira.boxee.tv for submitting bugs -- debug logs might help too: http://support.boxee.tv/entries/3292...w-do-i-do-that (but download the debug log and then attach to the issue you submit).
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."
    Reply With Quote Reply With Quote
  5. February 21st, 2011, 04:58 PM #5
    RogerPodacter
    RogerPodacter is offline Junior Member
    Join Date
    Feb 2011
    Posts
    2

    Default

    Quote Originally Posted by Captain Stereo View Post
    I figured it out, and it is a weird quirk. The ONLY thing that I changed after the update was update the setting so that it alphabetized minus the prefix ('the', for example). When I changed it back to sorting with the prefix, it worked fine. Weird. Where do you submit known bugs? This is a doozy.
    AHHH YES!
    that was exactly the same thing i did!!
    Reply With Quote Reply With Quote
  6. February 21st, 2011, 05:07 PM #6
    vtxrider
    vtxrider is offline Senior Member
    Send a message via Skype™ to vtxrider
    Join Date
    Nov 2010
    Location
    Calif
    Posts
    323

    Default

    Did you try clearing the database after you made the changes? and then let them rebuild?, that would have fixed the issue. You made changes to the way the database is read but didn't clear & rebuild....
    Last edited by vtxrider; February 21st, 2011 at 05:20 PM.
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules