Black screen for all TV shows - no video, only audio

**michaelant** · February 3rd, 2011, 07:03 PM

I've used Boxee for quite a while, but I'm only seeing this problem within the last several days.

I can't get any tv show to stream correctly. I get audio but no video. The stream tries to start, I get a little bit of the rotating circle animation but then it stops and the screen stays black. I thought maybe it was just Comedy Central, because all I really care about would be to see The Daily Show and Colbert, but then I tried other shows at random, about a dozen, same result.

I tried deleting the app, and also the user/Library/Application Support/BOXEE folder, then reinstalling, but no luck. Maybe anyone has other suggestions about what to try? Or is Boxee broken for streaming shows now..? I also rebooted.

Thanks

Mac OS X 10.6.6
boxee 0.9.23.15885

**Kiefl** · February 10th, 2011, 07:49 PM

I have the same problem on my boxee box.

**Pilsner_92** · February 14th, 2011, 01:58 AM

Same problems here, first the flash video would not go full screen; pixel ratio 1:1. Then after trying to fix by reinstalling boxee, my O.S. and Nvidia driver..... No video at all, but audio works fine. Just started acting dumb today.

**jpferreira** · February 14th, 2011, 11:43 PM

same problem here. started after i updated flash to this latest version (Mac)

**darcilicious** · February 14th, 2011, 11:43 PM

Originally Posted by jpferreira

same problem here. started after i updated flash to this latest version (Mac)

Pretty sure you can't use Flash 10.2 with Boxee 0.9.xx

**Prospero424** · February 14th, 2011, 11:49 PM

Yeah, it's probably a Flash issue. Try completely removing Flash and then installing the latest version. Couldn't hurt to verify that Firefox is properly installed and up-to-date, as well.

I updated my Flash to 10.2 last week and Boxee still works fine. I just tried watching an episode of the Daily Show in Boxee from Comedy Central and it also worked fine. So it's gotta be something on your end.

**jpferreira** · February 14th, 2011, 11:51 PM

Originally Posted by darcilicious

Pretty sure you can't use Flash 10.2 with Boxee 0.9.xx

Oops... how can i go back to the previous version of flash? is there an update To boxee coming soon?

**dingchow** · February 15th, 2011, 05:04 PM

Its sounds like the same problem I'm having on Boxee on Windows 7 x64.
Playing mp4's will have no video but audio will play. Reinstalling flash or Boxee will not fix it.

Disabling "Enable hardware assisted decoding when possible" will fix it in Settings>Media>advanced.

Try and see if this works.

Something has changed..........

**Deadman21** · February 16th, 2011, 09:05 AM

This is what I did to get the tv shows working again.
1. Uninstall flash 10.2 using this app http://fpdownload.macromedia.com/get...player_osx.dmg (this is for the mac)

2. I installed flash 10.1 from the adobe flash archives. here http://kb2.adobe.com/cps/142/tn_14266.html these are large zips because they contain versions for all platforms

3. Install Flash 10.1

4. Check boxee and see if the streams work (they did for me)

5. I then installed flash 10.2 and checked the streams again and they worked

Seems to be working for now Hope that helps