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Thread: Help! Problem with online streaming

  1. #1
    Join Date
    Oct 2010
    Posts
    14

    Default Help! Problem with online streaming

    Help! When watching any online streamed tv show, after a commercial break I get a blank screen (black) but with sound. It happens both in fullscreen and 'browser' view. This is since the update on Jan 24th. I'm back to watching tv shows on my laptop.

    Anyone else encounter this? I browsed the forums and didn't find related info.

    My wife started adopting the BB and was using it on her own (the ultimate test in my opinion), but that all stopped as of Jan 24th.

    Thanks,
    Gary

  2. #2
    Join Date
    Apr 2009
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    Orbiting Venus
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    16,163

    Default

    It would be very helpful to know which shows this is happening on.
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  3. #3
    Join Date
    Oct 2010
    Posts
    14

    Default

    All shows on Global, CityTV, History Channel. Those sites work fine on my laptop. (all canadian streams)

  4. #4
    Join Date
    Feb 2011
    Posts
    1

    Default

    Same thing on Harrys Law NBC the BoxFreezes up completely

  5. #5
    Join Date
    Apr 2009
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    Quote Originally Posted by gllewis View Post
    Same thing on Harrys Law NBC the BoxFreezes up completely
    I can't get any from NBC.com to even start, let alone make it through to the first commercial. So I don't think it's the same thing at all?
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  6. #6
    Join Date
    Apr 2009
    Location
    Orbiting Venus
    Posts
    16,163

    Default

    Quote Originally Posted by gvon79 View Post
    All shows on Global, CityTV, History Channel. Those sites work fine on my laptop. (all canadian streams)
    Unfortunately, I can't test Canadian streams -- maybe canuckle will come around and help...
    Note: This is a users' community forum. For official support, submit a Support Request.
    You can also find out how to Get Help or read the Boxee TV and Boxee Box Documentation.

    SageTV Server 7.1.x w/Gemstone and Plex Home Theater v0.9.9.7.146 w/PlexPass
    HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output
    on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT)
    via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB
    Plex Media Server v0.9.7.22 on HP Touchsmart 600-1105xt
    Sonos Play:3, Connect / Simple.TV / Roku 2 XS+Plex / iPhone 5 / iPad 2

    "Some people just aren't happy unless they're disappointed or angry."

  7. #7
    Join Date
    Feb 2011
    Posts
    1

    Default

    Ive had a very similar issue when using the SeeSaw service in the UK via BoxeeBox. The "problem" normally occurs when i press the "ok" button on the remote and try and swap between the mouse pointer and the on-screen menu (to change the volume for instance).

    It doesnt happen everytime though, and i cant help but think its almost as if there is a "pop up" in front of the veiwing area? Im definatley clutching at straws with that theory and its not fact!

  8. #8
    Join Date
    Jun 2010
    Location
    Orlando, Fl
    Posts
    249

    Default

    I had the same problem with South Park. However video has always come back once south park came back on. I've noticed now though that the adverts are showing video again, but now it's skipping further into the video when it's done (so basically I miss like half the episode). Tried this on my PC and my laptop and was getting the same issues.
    Boxee Box Running (shhhh)
    Hitachi 51 Inch Projection TV
    Wireless Linked to Linksys E1200
    1 TB Western Digital External Harddrive

  9. #9
    Join Date
    Dec 2010
    Location
    Holland
    Posts
    304

    Default

    If i watch video`s from spike.com (like http://www.spike.com/video/cinemassacre/3505732 ) on the BB, a commercialvideo plays in front of the video i`m watching.

    it also happens on some other videosites like gametrailers.
    Last edited by kr1z; February 4th, 2011 at 01:57 PM.

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