I have searched and found a few discussions on this issue, all centered around 720p output, but none of the workarounds / solutions provided have worked for me. Currently the BB will boot and display the box animation, but then nothing but black.
When I first set it up it worked as expected, in that I was able to see the UI and watch videos. Nearly immediately after initially booting up the BB (late in the evening on 11/13) I selected to install the available upgrade and most of my usage was done after this. I never specifically set an output resolution on the BB. After playing around with it for a couple days I believe that I had the TV off with the BB still on and instead of turning the TV back on in order to shutdown the BB I simply held the BB power button until it turned off. From this point on I have not been able to get past the boot animation. I only have the one TV and it is a Visio 720p (not sure on exact model at the moment).
What I have attempted so far:
- Power cycle BB
- Power cycle TV
- Unplug / Plug HDMI cable
- Use second HDMI input on TV
- Boot BB with HDMI cable disconnected
- Boot BB to Recovery and select Reset all Settings
- Boot BB to Recovery and select Restore Factory
According the TV the BB outputs the box animation in 720p and the black screen that is displayed after this animation is also apparently 720p, so I can't tell if this is related to any of the other issues surrounding this resolution.
If anyone has any advice on how I can get this thing back to a functional state I would greatly appreciate it.