apple symbol flashing and atv wont finishing loading

**miamiphp** · November 24th, 2008, 03:33 PM

um I just installed the boxee from the usb creator. on first boot it loaded fine I was giving all the new menus... looked good...
I went into the software settings menu and found that you had software plugins listed and click the install for each of them. Then I went into the boxee/xbmc area and tried to start them but got an error that they were unable to load. I noticed the update menu for them. So I updated boxee first then xbmc next. Then I noticed it had a third called launcher. So I was assuming this was the update for the boxxee startup script. Then right after that nothing seemed to happen. I rebooted the atv and now I just have a flashing atv logo. Upon boot I get the video wall movie then just the flashing atv logo. I can ssh into the appletv and I have downloaded the logs but not sure how to uninstall this stuff or how to recover the atv.

Ideas?

**miamiphp** · November 24th, 2008, 03:40 PM

console.log

Nov 24 16:15:55 AppleTV crashdump[407]: Finder crashed^M
2008-11-24 16:15:55.733 Finder[408] settings facade <ATVSettingsFacade: 0x1b0fd30>^M
Nov 24 16:15:55 AppleTV /System/Library/PrivateFrameworks/AppleTV.framework/Resources/SettingsHelper: Request to change power settings: 0^M
Nov 24 16:15:55 AppleTV /System/Library/PrivateFrameworks/AppleTV.framework/Resources/SettingsHelper: WDOG: reset boot count to zero^M
Nov 24 16:15:57 AppleTV crashdump[407]: crash report written to: /Users/frontrow/Library/Logs/CrashReporter/CrashReporter.log^M
Nov 24 16:16:06 AppleTV FrontRow[408]: ITCopyPhotoDatabase returned -43^M
2008-11-24 16:16:08.199 Finder[408] [DEBUG] +[XBMCAppliance initialize]^M
2008-11-24 16:16:08.202 Finder[408] [DEBUG] +[XBMCAppliance className]^M
2008-11-24 16:16:08.349 Finder[408] [DEBUG] +[XBMCAppliance className] called for whitelist check, so I'm lying, m'kay?^M
Nov 24 16:16:10 AppleTV crashdump[415]: Finder crashed^M
2008-11-24 16:16:11.211 Finder[416] settings facade <ATVSettingsFacade: 0x1b0fd30>^M
Nov 24 16:16:11 AppleTV /System/Library/PrivateFrameworks/AppleTV.framework/Resources/SettingsHelper: Request to change power settings: 0^M
Nov 24 16:16:11 AppleTV /System/Library/PrivateFrameworks/AppleTV.framework/Resources/SettingsHelper: WDOG: reset boot count to zero^M
Nov 24 16:16:12 AppleTV crashdump[415]: crash report written to: /Users/frontrow/Library/Logs/CrashReporter/CrashReporter.log^M
Nov 24 16:16:22 AppleTV FrontRow[416]: ITCopyPhotoDatabase returned -43^M
2008-11-24 16:16:23.614 Finder[416] [DEBUG] +[XBMCAppliance initialize]^M
2008-11-24 16:16:23.616 Finder[416] [DEBUG] +[XBMCAppliance className]^M
2008-11-24 16:16:23.767 Finder[416] [DEBUG] +[XBMCAppliance className] called for whitelist check, so I'm lying, m'kay?

boxee.*

16:14:48 T:2684407808 M: 45400064 NOTICE: Mapping drive Z to /tmp/boxee
16:14:48 T:2684407808 M: 45314048 NOTICE: Mapping drive Q to /Applications/Boxee.app/Contents/Resources/Boxee
16:14:48 T:2684407808 M: 45309952 NOTICE: Mapping drive H to /Users/frontrow
16:14:48 T:2684407808 M: 44822528 NOTICE: Mapping drive T to /Users/frontrow/Library/Application Support/BOXEE/UserData
16:14:48 T:2684407808 M: 44822528 NOTICE: Mapping drive U to /Users/frontrow/Library/Application Support/BOXEE/UserData
16:14:48 T:2684407808 M: 44810240 WARNING: Settings file does not exist, defaults assumed, path = /Users/frontrow/Library/Application Support/BOXEE/UserData/profiles.xml
16:14:48 T:2684407808 M: 44810240 WARNING: Settings file does not exist, defaults assumed, path = /Users/frontrow/Library/Application Support/BOXEE/UserData/profiles.xml
16:14:48 T:2684407808 M: 44511232 INFO: SMB: DEinitializing package

**miamiphp** · November 24th, 2008, 04:11 PM

this is the only thing i see
/Users/frontrow/Library/Application Support/BOXEE/UserData/profiles.xml

which is not there....
do i need to create this file or what?

**davilla** · November 24th, 2008, 04:12 PM

Should have followed the guides and updated the Launcher first.

factory restore, the re-apply the patchstick. Update Launcher, install Boxee.

Some plugins that are listed in SoftWareMenu will not function correctly if your AppleTV greater than version 2.1.

Alternatively, ssh in and remove

Code:

sudo rm -rf /System/Library/CoreServices/Finder.app/Contents/ PlugIns/Sapphire.frappliance

sudo rm -rf /System/Library/CoreServices/Finder.app/Contents/ PlugIns/ATVFiles.frappliance

**miamiphp** · November 24th, 2008, 04:47 PM

will a factory restore delete all my media?

**miamiphp** · November 24th, 2008, 04:49 PM

This is the guide I followed no info on the after the install...
which guide should I try..
http://www.tuaw.com/2008/11/24/boxee...-apple-tv-2-3/

**ShakeBobWillis** · November 28th, 2008, 03:47 AM

Yeah the ATV Files in the software updater definitely jacks things up. I got stuck on the same flashing Apple logo. Had to do a total factory restore and repatch and just avoided installing that from the Software menu.

If any admin is reading this maybe this caveat should be added to the 2.3 sticky so people don't waste their time. Or, duh, conversely I could go post it there myself.

**phillipsmn** · November 30th, 2008, 05:52 PM

Originally Posted by davilla

Code:

sudo rm -rf /System/Library/CoreServices/Finder.app/Contents/ PlugIns/ATVFiles.frappliance

Davilla - Thanks. I had the same issue, but when I checked the forum, I found this. I had installed ATVFiles and that's when I had the crash. I really didn't want to do a factory restore so this helped out much.

**mar128a** · December 1st, 2008, 07:14 PM

I decided not to mess with SOFTWARE until all updates and Revs agree.

**monty HD** · December 3rd, 2008, 01:59 PM

Originally Posted by phillipsmn

Davilla - Thanks. I had the same issue, but when I checked the forum, I found this. I had installed ATVFiles and that's when I had the crash. I really didn't want to do a factory restore so this helped out much.

Mine crashed last night when I loaded the ATVfiles as well. Thank god I could restore the apple tv. It was a gift from the wife.