My bug threshold has passed and my patience has ended. I love the concept, but there were just too many things that didn't work or missing. I'm not willing to do software QA for a commercial product that I have paid for, spending time documenting and reproducing issues. Sadly I returned the Boxee Box today.
That's a shame, My experience with the boxee has been great apart from initial problems with my own network at home which upon being resolved provided a great boxee experience also apps such as navi-x make all the difference.
I was mainly after the Boxee Box for local content as my Netgear EVA8000 (which really did fail to deliver what was promised!) was starting to show its age and wasn't supporting newer formats, but other than some initial issues with the BB remote and the odd streaming video not playing I'm really happy with it.
I was actually blown away by the amount of free online content available, I've ended up discovering a few new TV shows and if I'm bored I can always find something new worth watching. While I have found the apps a bit hit and miss I see them more as an added extra.
While the BB is already pretty polished and pretty it's still not general for the general public, if you've got one you probably done some research on it beforehand and you would have come across plenty of bad reviews, we're early adopters, buggy technology comes with the territory. There's a lot of media streamers out there just now and they all seem to have their flaws, from what I've read and experienced the BB is one of the better streamers.
Yes no info but what I can do with it still beats the other products. Yes Im bothered by the delays..tweeting..whatever.if they drop vudu patches and other goodies this week most here will forgive...because its still the best out there. For the geeks at least..not the "I need Netflix people". Meanwhile as I go to update..argh! Foiled again!
Have a cell phone? running any apps on it? your experience is being reported back to manufacturer/app developer! Your time is really not so important that you should expect a product to be perfect just because you pay for it and that is what you described.
axle recalls by Ford on Windstar vans that are from as far back as 1999. Enough people used their product, had issues (minor to deathly), and so Ford finally issued a recall/fix.
Same principle. It's just that Boxee actually has put out 3 decent firmware updates to deal with problems since the Box release in a short period of time. I'd say that's pretty good support response time for bugs. Also the Boxee Box is not a deathtrap of doom on wheels.
Last edited by DPK; January 9th, 2011 at 10:00 PM.