New Boxee Box won't boot ?

[Svey]

Just bought the bbox, plugged it in, got the grey boot screen saying 'Loading...' then nothing, my Tv goes blank, says HDMI source not available...?

Almost like a bad firmware flash from the manufacturer. Is there a way to reload factory flash via USB drive ? (Hold power for 10 seconds will flash red light 3 times, then 1 time green in a loop...?)

Help ! Do I have to return for a new box ?
Cheers

[judgeschambers]

shut down for ten seconds.

Restart and just let it do it's thing without touching anything. Give it several minutes to do this.

[burk3]

I'm having the same issue. I had it sitting for 2hrs for one of my boot attempts. Supposedly the files for flashing over USB will get released soon.

To any boxee devs: WINK WINK HINT HINT

[dylm]

Try holding down the power button for five seconds, then let it boot up. You should get into debug mode where it'll let you restore the firmware.

[Svey]

Yep, did that already about 5 times without success, with / without LAN connected...

Just did it again now, still nothing after 10 minutes. My router doesn't seem to even be assigning a DNS address after powerup...

Is there a web service console/ssh/logcat I can connect to & get some feedback on this thing...? Can a plug a USB keyboard & type some kind of reset code, etc. ?

Thanks.

[judgeschambers]

No there are no options to do what you ask.

I have no suggestions at this time. May require a call to D-link on this one....

[Svey]

Just spoke to tech support, had me hold down power for 10 seconds to reset, logo is showing up yellow, still nothing, told me to return unit at the store...

Fail.

[burk3]

going to once again BEG that the firmware image be posted so I can try flashing my most likely firmwareless boxeebox that will not boot past the cube video and gets error 0x314 when I try to factory restore.

[stevo81989]

I had that issue with my last roku box. never got it fixed. Boxee works fine for me though...

[bunhead]

I got my Boxee box today via USPS and I must say I was excited I have been using Boxee on a mac mini for quite a while and I was excited to be able to sell the mac mini and buy the much cheaper Boxee Box to replace it. I opened the box and noted the very Apple inspired packaging. I was impressed.

I hooked the BB up to my television and booted it for the first time. I was greeted with a notice that there was a new firmware version available and that I should upgrade. So I let it update itself. All seemed well the firmware downloaded and installed without a hitch. The box rebooted, I logged in and I started to get used to the new interface. I pointed the box to my network share of movies and television shows so it could start it's scrape. I must admit I didn't want to wait while it scraped my library so I browsed the file system to find the show that my wife and I wanted to watch and started to watch it. All was going well, for about 10 minutes. The screen froze. Damn. Okay I will reboot it maybe it just had a glitch, it is a BRAND NEW hardware platform and there are bound to be issues, I understand this and I accept this. I pressed the power button for 3 or 4 seconds and the box powered down. I pressed the power button again and I got the grey loading screen, for about 15 minutes I let it sit and sit and sit then the loading screen corrupted. bugger I unplugged the unit and tried again. Now I don't even get a loading screen. I tried everything I could think of and find on the Internet and no go. The box is not even pulling an IP address anymore. I called support and I really must say that they were utterly useless. No matter how hard I tried to explain to "Chuck" that if I unplug the HDMI cable from the Boxee Box and plug it into my DVD player the television works fine, but when I move that cable back to the Boxee Box I get nothing on my television he couldn't understand that my television and HDMI cable were functioning perfectly and that I was on the correct input on my television. Eventually he gave me an RMA number so I will get a new box.

Anyone else out there have this issue where your Boxee box won't even boot a little?