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Thread: No video just sound with beta upgrade.

  1. #1
    Join Date
    Dec 2009
    Posts
    6

    Default No video just sound with beta upgrade.

    Hi, I just downloaded the new release and installed. I am only getting sound when playing videos no picture just black screen. The alpha version worked fine on my system.

  2. #2
    Join Date
    Jul 2008
    Posts
    15,684

    Default

    Did you do an upgrade or a clean install it is recommended a clean install try renaming your UserData and trying again.

    If this is still not working please post your hardware specs..

  3. #3
    Join Date
    Dec 2009
    Posts
    9

    Default

    Have the same problem with clean install on windows 7. Alpha worked fine

    My specs are:
    Gigabyte p35-ds3l
    Intel Pentium E2160
    nVidia 8600GT

  4. #4
    Join Date
    Jan 2010
    Posts
    1

    Default same

    same here

    clean install of beta

    acer revo 3610
    latest nvidia video drivers

    alpha worked fine

  5. #5
    Join Date
    Dec 2009
    Posts
    6

    Default seems to be just local files

    Hi, Application vids seem fine. It is my local videos that will not play just sound.

    clean install
    Vista
    nvidia

  6. #6
    Join Date
    Jul 2008
    Posts
    15,684

    Default

    Guys please rename your UserData folder and then use this thread http://support.boxee.tv/forums/49599/entries/43963 to generate debug logs and then run boxee again and then send me the logs ..

  7. #7
    Join Date
    Dec 2009
    Posts
    6

    Default Rename folder

    Rename it whatever we want to? Or is there a required name?

  8. #8
    Join Date
    Jun 2009
    Location
    Cleveland Heights, OH
    Posts
    1,169

    Default

    Quote Originally Posted by gibbies View Post
    Rename it whatever we want to? Or is there a required name?
    Anything works: userdata2 for example...

  9. #9
    Join Date
    Dec 2009
    Posts
    9

    Default

    Just tried again and seams only xvid(AVI) files are affected. It plays fine x264 (MKV) files.

    Will post debug logs, little later.

    Edit: here is log file when try to play local avi file.
    http://paste2.org/p/598819
    Last edited by lazamil; January 7th, 2010 at 02:16 PM.

  10. #10
    Join Date
    Dec 2009
    Posts
    9

    Default

    I fixed the problem with updating DirectX. Hope it helps the rest of you...

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