Boxee fails to launch

**TimJC** · December 11th, 2009, 01:47 PM

I installed Boxee on my Windows 7 machine and when launched it fails to display anything. Once launched my mouse disappears, like boxee is trying to draw, but I continue to see my desktop. To regain control of my system I hit the Win key to get the taskbar to come up so I can close Boxee. I'm not sure how to effectively describe the issue other than Boxee launches but never refreshes the screen.

I have tried running it at other screen resolutions but nothing helps. I have also tried running it in various Windows compatibility modes as well as updating my video drivers. Anyone have any ideas for solving this?

System specs:
Windows 7 RC1 64-bit
d945gclf2 (Intel's dual core Atom board)

Thanks,
Tim

**geekzak** · December 11th, 2009, 09:28 PM

I'm thinking that it could quite possible be that the graphics driver that you are using is not supportive of OpenGL 1.4. Try looking for a more up to date driver, and if that doesn't work, contact the support team at support.boxee.tv

Thanks!

**TimJC** · December 12th, 2009, 06:55 PM

I thought the Windows version was running DirectX now. I already had the latest driver so I downloaded GLview to see if openGL 1.4 was support and it is. However, I noticed that DirectX was using a 2007 build. I have since updated DirectX but still have the same issues.

**agentlame** · December 12th, 2009, 07:11 PM

Originally Posted by TimJC

I thought the Windows version was running DirectX now. I already had the latest driver so I downloaded GLview to see if openGL 1.4 was support and it is. However, I noticed that DirectX was using a 2007 build. I have since updated DirectX but still have the same issues.

The Boxee Beta uses DirectX. Were you accepted into the Beta early invite?

**marcel** · December 13th, 2009, 02:00 AM

@TimJC which version of Boxee are you trying to install? Can you post more info on your hardware?

**TimJC** · December 13th, 2009, 07:54 AM

Boxee ver: 0.9.14.6993
OS: Windows 7 RC1 64-bit
Mobo: Intel Atom 330 d945glf2)
Video: integrated Intel 945G card (installed latest drivers and DirectX)
Ram: 2GB

more info in attachment

**jreate** · December 13th, 2009, 05:53 PM

I have the exact same problem, running windows 7 64 bit. Uses the GMA 950 video, 945GZ chipset.

The interesting thing is that it worked the first time I ran it, then I was doing some other stuff, rebooted and then it did not work anymore.

It does seem like a driver/ opengl issue.

**bobek28** · December 13th, 2009, 11:44 PM

Originally Posted by jreate

I have the exact same problem, running windows 7 64 bit. Uses the GMA 950 video, 945GZ chipset.

The interesting thing is that it worked the first time I ran it, then I was doing some other stuff, rebooted and then it did not work anymore.

It does seem like a driver/ opengl issue.

i have the same problem , the first
time its perfect - can browse and watch
but after i restart my computer
windows 7,64bit -nvidia gforce 9900 2gt
-boxee stop working
i run automatic fix problem software
and it said -that i can try to run
boxee in xp mode ,so i did ,but its stll
no good

((

**TimJC** · December 14th, 2009, 09:14 PM

It looks like the issue might have been OpenGL issues with the drivers. Gizmodo just reported that the beta, which uses DirectX instead of OpenGL, has been leaked. I have successfully installed it and everything is working. However, I haven't rebooted yet, and some have mentioned issues with it not working after a reboot.