Sources not available after upgrade

[tsella]

hi there,

we've been getting some reports that after an upgrade people are not seeing some or all of the new sources, namely My RSS, Hulu, CBS, Comedy Central, etc.

the latest version of boxee introduced the means to manage the sources file at install time, adding and updating sources. alas, there are some quirks, most seem to be caused by a manual edits of the sources.xml file, which stores all sources, previous to the install.

the suggested method of getting the new sources, is two tier: first, try to run the update tool again. if it fails, we suggest deleting the existing user profile.

i suggest you backup your old sources.xml if you need to extract sources you manually added to it. note that the new version has the ability of adding RSS sources via the web, at http://app.boxee.tv/home/rss, so you do not have to do that via file editing or "manual add source" under boxee.

depending on your operating system, here is how to do it:

Ubuntu Linux

1. running the update tool - from terminal, run

   /opt/boxee/Boxee -usf

2. deleting your profile - from terminal, run

   rm -rf ~/.boxee/UserData/profiles/{boxee user name}

Mac OSX 10.4+

1. running the update tool - from terminal, run

   /Applications/Boxee.app/Contents/MacOS/Boxee -usf

2. deleting your profile - from terminal, run

   rm -rf ~/Library/Application\ Support/BOXEE/UserData/profiles/{boxee user name}

Apple TV

you will need to ssh into Apple TV. from Linux and Mac OSX, use the ssh command line via the terminal. for Windows, get putty, an ssh client.

to know which ip address you need to ssh to, get the information using Apple TV Settings > General > Network, or Boxee Settings > General

to connect to the Apple TV

ssh frontrow@{ip address}

the password is frontrow. using Windows putty, enter the ip address and when asked for user name enter frontrow, password frontrow.

1. running the update tool - from terminal, run

   /Applications/Boxee.app/Contents/MacOS/Boxee -usf

2. deleting your profile - from terminal, run

   rm -rf ~/Library/Application\ Support/BOXEE/UserData/profiles/{boxee user name}

[scorcherik]

After deleting the content from .../profiles/{username} Boxee still recognized the user but contained no profile information. I could still log in but there was nothing I could do. I also couldn't create a new profile with the same username.

In the .../profiles directory there is a file profiles.xml which still contains a definition of the profile I needed to clear. After backing out of Boxee (actually I did a reboot) I removed the XML for that profile.

When returning to Boxee that login was finally gone and I could re-create the profile. All the default sources and general goodness was now available!

To remove the profile information, simply locate the <profile>...</profile> section of XML that contains the username you want to get rid of and delete that text. (Be careful, if you don't do this correctly I'm sure Boxee will be very upset.) Make sure you only delete the section for the username you want to clear starting with the <profile> tag and ending after the </profile> tag that matches that section. Don't delete too much (or too little.)

[gronumbulator]

Apple TV

you will need to ssh into Apple TV. from Linux and Mac OSX, use the ssh command line via the terminal. for Windows, get putty, an ssh client.

to know which ip address you need to ssh to, get the information using Apple TV Settings > General > Network, or Boxee Settings > General

to connect to the Apple TV

ssh frontrow@{ip address}

the password is frontrow. using Windows putty, enter the ip address and when asked for user name enter frontrow, password frontrow.

1. running the update tool - from terminal, run

   /Applications/Boxee.app/Contents/MacOS/Boxee -usf

2. deleting your profile - from terminal, run

   rm -rf ~/Library/Application\ Support/BOXEE/UserData/profiles/{boxee user name}

This seems to hang at:

is rtorrent running: 0

I've tried a number of times, but it just doesn't seem to work.

[scorcherik]

It hung there for me too.

I killed the process, rebooted (sudo reboot) and jumped straight to removing the profile from the instructions, removed the section from the XML file and ran the update from within AppleTV Boxee menu (I ran the launcher, then boxee, then xbmc updates) and after that I was able to create a new profile and everything was good.

[gronumbulator]

How do I edit the XML file over SSH? Can't find any editors on the atv box...

[agentlame]

How do I edit the XML file over SSH? Can't find any editors on the atv box...

atv doesn't have one... you'll have to use scp to move the file to your local machine, edit it, and scp it back.

[gronumbulator]

Alrighty, thanks.

[thechrisjackson]

atv doesn't have one... you'll have to use scp to move the file to your local machine, edit it, and scp it back.

Actually if you installed via patchstick you should have nano available to you at /usr/bin/nano. If you are logged in as frontrow, it should be in your default path.

[agentlame]

my bad... i should learn not to say things in such a matter-of-fact way... hell, i don't even own an apple tv. sorry bout that.

"i don't think..."
"i pretty sure..."
"i doubt..."
"it seems unlikely..."

that's better.

[gronumbulator]

Haha, lucky I refreshed this before going through the headache of scping in. Nano works.