fix for boxee stuck at login after update to 2.3 and boxee upgrade

**tsella** · #1 November 29th, 2008, 11:32 AM

hi all,

with the release of boxee for ATV 2.3, we have changed the way boxee interacts with the remote. under some cases, this causes users who are upgrading an existing boxee install to freeze at login.

to fix this, one needs to remove his/her configuration file. a new one would be generated which fixes this issue.

please see this thread on how to connect to your ATV using ssh, by following steps 1 & 2

at the prompt, do

Code:

rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml

start boxee and you should be good to go

tom

**marcel** · #2 November 29th, 2008, 12:09 PM

please use this ..

rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml

davidmac · #3 November 29th, 2008, 09:44 PM

Thanks Marcel !

I used the corrected path that you specified and it fixed my locked up boxee login.

David

ntarantino · #4 December 8th, 2008, 11:51 AM

Should I have to be doing this everytime I log out of Boxee on my aTV? 3 times now I have had to do this or go and click update launcher...???

Any idea why...

**marcel** · #5 December 8th, 2008, 01:58 PM

what problems are you having ? black screen?password?

Mr. Speedy · #6 December 8th, 2008, 11:53 PM

Quote:

Originally Posted by marcel

please use this ..

rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml

That worked for me, but I learned the hard way that you have to run the command while Boxee is not running! I ran it three times while stuck on the login screen and it would freeze every time I'd reboot! So if you're already stuck on the login screen, I suggest you issue this command first:

sudo shutdown -r now

This will reboot your Apple TV. You will have to reconnect your ssh session because by rebooting it, you're closing all network connections. Once it comes back, ssh into it again and THEN run

rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml

and you should be fine running Boxee again.

**marcel** · #7 December 9th, 2008, 03:02 AM

thanks Mr. Speedy for the update..

ssprod · #8 December 9th, 2008, 08:43 AM

Greetings, I'm not familiar on how to run commands ("... you have to run the command while Boxee is not running" "shutdown -r now" "rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml) Am I correct in assuming that I need a Mac computer along with my ATV and Patchstick to execute this successfully. My reason for asking is that I'm having constant lockup and reboot issues when trying to run Boxee. Thanks in advance. ssprod

Mr. Speedy · #9 December 9th, 2008, 10:11 AM

Quote:

Originally Posted by ssprod

Greetings, I'm not familiar on how to run commands ("... you have to run the command while Boxee is not running" "shutdown -r now" "rm /Users/frontrow/Library/Application\ Support/BOXEE/UserData/guisettings.xml) Am I correct in assuming that I need a Mac computer along with my ATV and Patchstick to execute this successfully. My reason for asking is that I'm having constant lockup and reboot issues when trying to run Boxee. Thanks in advance. ssprod

Please see step 1 of the first post of this thread.

ntarantino · #10 December 9th, 2008, 11:51 AM

Quote:

Originally Posted by marcel

what problems are you having ? black screen?password?

I tried what the others were saying, making sure Boxee wasn´t running. It took 3 more shh tries, but it seems to me let log in and out more than once now. I think I have it solved! thanks