Boxee Media Manager & iPad

[dladrach]

Question, I loaded BMM, configured it sharing the same directories (I see the movie files in BMM) I do for my Boxee Box, i.e. movies and movies2 (about 806 movies). When I log into Boxee on iPad I see movies and movies2 but it is showing no movie files.

Any ideas on what may be wrong?

[darcilicious]

Do you have a software firewall running on the same computer that you have BMM installed?

[dladrach]

Nope I turned those off a long time ago (also verified after you asked it).

[dladrach]

Attached is the BMM config.

[darcilicious]

It sounds like some kind of permissions problem or something blocking the service.

Have you tried restarting the computer that has BMM installed on it? Any anti-virus software running on it?

[dladrach]

No anti virus either, I will give it a quick reboot.

[dladrach]

I rebooted and no luck. Do you know where the debug mode writes the debug files, so I can look at it?

[darcilicious]

No idea where the logs are written, sorry.

The only thing I can think of is that bonjour isn't installed/running. You could try reinstalling.

Otherwise, you might need to contact support (unless someone else comes along with more info/suggestions).

[dladrach]

I will reinstall, i tested with the discovery app and it shows it working ok, but a reinstall wont hurt.

[kokkat]

Of course you have enabled Debug in BMM
Location of log files
C:\Documents and Settings\<user_name>\Application Data\Boxee Media Manager\Logs
[for Win7 C:\users\AppData\..etc etc]
Log files can get pretty big in a small amount of time..
I got a 3 MB text file in about 15 minutes.
You can zip it to 300 KB

[kokkat]

Is the PC hardwired to the router? If not, copy some JPGs to the BMM shared folder, turn Wifi off, shutdown, ethernet cable to router, boot up, start BMM and try opening the said JPGs in the Boxee Box?
In the discovery app you see _boxee_mediamgr._tcp.?

[dladrach]

Yes, it is hardwired with 2 gig NIC's teamed together.

Yes, the Discovery App does see _boxee_mediamgr._tcp.

I have 2 Sans Digital TowerRaid (5 Bay and 4Bay) running Raid 5 connected via eSata to a machine running Windows 7 professional.

So, this is what I discovered if I add a file to the C: directory the iPad sees it and plays it. When I add my F: and G: drives it sees no files (I have a little over 800 movies all in .iso with NFO files)


My 3 Boxee Box see the F and G Drives and everything plays just fine.

[darcilicious]

Ah, yes, you cannot add the root drive IIRC, it must be actual folders.

[kokkat]

http://support.boxee.tv/entries/20349021-how-do-i-view-boxee-media-manager-debug-logs

So, everything in a subfolder plays now?

[dladrach]

http://support.boxee.tv/entries/20349021-how-do-i-view-boxee-media-manager-debug-logs

So, everything in a subfolder plays now?

Nope,

When I add F:\movies2 in the BMM it sees all the files; however, iPad does not see them.

I feel like I am missing something. I have attached a screen shot.

[dladrach]

Forgot screen shot

[dladrach]

Attached is BMM log.

[dladrach]

File was too big.



I hope i didn't cut anything out.

[portnoy]

Am I correct in assuming that the manager is necessary? I have my media files on a networked drive so the BMM app is not an option for me.

[darcilicious]

Am I correct in assuming that the manager is necessary?

Only necessary if you want to watch your local content files on your iPad when the iPad is connected to your local network.


I have my media files on a networked drive so the BMM app is not an option for me.Wherever you have BMM installed, add the networked drive as a mapped drive; you must, however, add by folders, not just the root of the drive.

[wileyj]

..i'm not a windows guy, but this sounds like it might be a filesystem issue.

what filesystem type are your raid boxes setup as?
and for testing, you should try to enable remote BMM access (there's an option under preferences for that, uses your boxee.tv account).

http://<ip of bmm host>:8088

Otherwise, I'm with darcilicious on this--it really does sound like a port is being blocked (possibly you have another service running on the port already?).

since documentation for BMM is sparse at best, i'm not positive at the moment which port is isolated as the sharing port. but the only ports BMM has open on my machine is this one:
Boxee\x20 159 <user> 21u IPv4 0x04d4e2f8 0t0 TCP *:8088 (LISTEN)