Crash on Login and/or Launch

[eshapin]

FIrst - Thanks for the tremendous community effort re. dev. of this remarkable package.

2) Boxee crashes consistently upon login or launch; crash report below.

3) System: iMac core2 Duo 2.4 Ghz, 4MB RAM, 10.5.6 - Additional Details below...

Thanks in advance for your assistance in debugging.

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB
Graphics: kHW_ATIr600M76Item, ATI,RadeonHD2600, spdisplays_pcie_device, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.38.24)
Bluetooth: Version 2.1.3f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
USB Device: composite_device, (null) mA
USB Device: IR Receiver, (null) mA

[eshapin]

Note: Partial Log File as Follows:

23:06:42 T:2689877792 M:2747908096 NOTICE: Mapping drive Z to /tmp/boxee
23:06:42 T:2689877792 M:2747908096 NOTICE: Mapping drive Q to /Applications/Boxee.app/Contents/Resources/Boxee
23:06:42 T:2689877792 M:2747904000 NOTICE: Mapping drive H to /Users/shapiroc
23:06:42 T:2689877792 M:2747904000 NOTICE: Mapping drive T to /Users/shapiroc/Library/Application Support/BOXEE/UserData
23:06:42 T:2689877792 M:2747904000 NOTICE: Mapping drive U to /Users/shapiroc/Library/Application Support/BOXEE/UserData
23:06:42 T:2689877792 M:2747883520 NOTICE: -----------------------------------------------------------------------
23:06:42 T:2689877792 M:2747883520 NOTICE: Starting XBMC, Platform: Mac OS X. Built on Jan 7 2009
23:06:42 T:2689877792 M:2747883520 NOTICE: Q is mapped to: /Applications/Boxee.app/Contents/Resources/Boxee
23:06:42 T:2689877792 M:2747883520 NOTICE: The executable running is: /Applications/Boxee.app/Contents/MacOS/Boxee
23:06:42 T:2689877792 M:2747883520 NOTICE: Log File is located: /Users/shapiroc/Library/Logs/boxee.log
23:06:42 T:2689877792 M:2747883520 NOTICE: -----------------------------------------------------------------------
23:06:42 T:2689877792 M:2747883520 NOTICE: Setup SDL
23:06:42 T:2689877792 M:2747412480 INFO: App Version: 0.9.7.4825
23:06:42 T:2689877792 M:2747412480 INFO: Available videomodes:
23:06:42 T:2689877792 M:2747387904 INFO: Drives are mapped
23:06:42 T:2689877792 M:2747387904 NOTICE: load settings...
23:06:42 T:2689877792 M:2747387904 NOTICE: Mapping drive P to /Users/shapiroc/Library/Application Support/BOXEE/UserData
23:06:42 T:2689877792 M:2747387904 NOTICE: loading /Users/shapiroc/Library/Application Support/BOXEE/UserData/guisettings.xml
23:06:42 T:2689877792 M:2747363328 NOTICE: Getting hardware information now...
23:06:42 T:2689877792 M:2747363328 INFO: Using analog output
23:06:42 T:2689877792 M:2747363328 INFO: AC3 pass through is enabled
23:06:42 T:2689877792 M:2747355136 INFO: DTS pass through is enabled
23:06:42 T:2689877792 M:2747355136 NOTICE: Checking resolution 11
23:06:42 T:2689877792 M:2747351040 NOTICE: Loaded advancedsettings.xml from /Users/shapiroc/Library/Application Support/BOXEE/UserData/advancedsettings.xml
23:06:42 T:2689877792 M:2747351040 NOTICE: Getting hardware information now...
23:06:42 T:2689877792 M:2747351040 INFO: Using analog output
23:06:42 T:2689877792 M:2747342848 INFO: AC3 pass through is enabled
23:06:42 T:2689877792 M:2747342848 INFO: DTS pass through is enabled
23:06:42 T:2689877792 M:2747351040 NOTICE: Checking resolution 11
23:06:42 T:2689877792 M:2747351040 NOTICE: /Users/shapiroc/Library/Application Support/BOXEE/UserData/sources.xml
23:06:42 T:2689877792 M:2747342848 ERROR: Load Error loading /Users/shapiroc/Library/Application Support/BOXEE/UserData/sources.xml: Line 0, Failed to open file
23:06:42 T:2689877792 M:2747351040 INFO: (helper) Stopping helper
23:06:42 T:2689877792 M:2747359232 INFO: (helper) Starting helper with config: <--timeout 500 --port 9770>
23:06:42 T:2689877792 M:2747158528 INFO: Checking skinpath existence, and existence of keymap.xml:Q:\skin...
23:06:42 T:2689877792 M:2747150336 DEBUG: Constructing surface 1280x720, shared=0x0, fullscreen=0
23:06:42 T:2689877792 M:2740318208 INFO: GL_VENDOR = ATI Technologies Inc.
23:06:42 T:2689877792 M:2740318208 INFO: GL_RENDERER = ATI Radeon HD 2600 PRO OpenGL Engine
23:06:42 T:2689877792 M:2740318208 INFO: GL_VERSION = 2.0 ATI-1.5.36
23:06:42 T:2689877792 M:2740318208 INFO: GL_EXTENSIONS = GL_ARB_transpose_matrix GL_ARB_vertex_program GL_ARB_vertex_blend GL_ARB_window_pos GL_ARB_shader_objects GL_ARB_vertex_shader GL_ARB_shading_language_100 GL_EXT_multi_draw_arrays GL_EXT_clip_volume_hint GL_EXT_rescale_normal GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_gpu_program_parameters GL_EXT_geometry_shader4 GL_EXT_transform_feedback GL_APPLE_client_storage GL_APPLE_specular_vector GL_APPLE_transform_hint GL_APPLE_packed_pixels GL_APPLE_fence GL_APPLE_vertex_array_object GL_APPLE_vertex_program_evaluators GL_APPLE_element_array GL_APPLE_flush_render GL_APPLE_aux_depth_stencil GL_NV_texgen_reflection GL_NV_light_max_exponent GL_IBM_rasterpos_clip GL_SGIS_generate_mipmap GL_ARB_imaging GL_ARB_point_parameters GL_ARB_texture_env_crossbar GL_ARB_texture_border_clamp GL_ARB_multitexture GL_ARB_texture_env_add GL_ARB_texture_cube_map GL_ARB_texture_env_dot3 GL_ARB_multisample GL_ARB_texture_env_combine GL_ARB_texture_compression GL_ARB_texture_mirrored_repeat GL_ARB_shadow GL_ARB_depth_texture GL_ARB_
23:06:42 T:2689877792 M:2740305920 INFO: GL: Maximum texture width: 4096
23:06:42 T:2689877792 M:2740301824 INFO: load language info file: /Applications/Boxee.app/Contents/Resources/Boxee/language/English/langinfo.xml
23:06:42 T:2689877792 M:2740285440 INFO: load language file:/Applications/Boxee.app/Contents/Resources/Boxee/language/English/strings.xml
23:06:42 T:2689877792 M:2739257344 INFO: load keymapping
23:06:42 T:2689877792 M:2739257344 INFO: Loading /Applications/Boxee.app/Contents/Resources/Boxee/system/Keymap.xml
23:06:42 T:2689877792 M:2739257344 ERROR: Remote Translator: Can't find button home
23:06:42 T:2689877792 M:2739257344 ERROR: Window Translator: Can't find window xlinkkai
23:06:42 T:2689877792 M:2739257344 ERROR: Window Translator: Can't find window trainersettings
23:06:42 T:2689877792 M:2739257344 ERROR: Keyboard Translator: Can't find button info
23:06:42 T:2689877792 M:2739257344 ERROR: Keyboard Translator: Can't find button back
23:06:42 T:2689877792 M:2739257344 INFO: Loading /Users/shapiroc/Library/Application Support/BOXEE/UserData/Keymap.xml
23:06:42 T:2689877792 M:2739257344 ERROR: Remote Translator: Can't find button home
23:06:43 T:2689877792 M:2739257344 ERROR: Window Translator: Can't find window xlinkkai
23:06:43 T:2689877792 M:2739257344 ERROR: Window Translator: Can't find window trainersettings
23:06:43 T:2689877792 M:2739257344 ERROR: Keyboard Translator: Can't find button info
23:06:43 T:2689877792 M:2739257344 ERROR: Keyboard Translator: Can't find button back
23:06:43 T:2689877792 M:2739257344 INFO: Loading /Applications/Boxee.app/Contents/Resources/Boxee/system/Lircmap.xml
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Pause, value = pause
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Stop, value = stop
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Forward, value = forward
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Rewind, value = reverse
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Left, value = left
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Right, value = right
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Up, value = up
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Down, value = down
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = OK, value = select
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = ChanUp, value = pageplus
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = ChanDown, value = pageminus
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Back, value = back
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = PreviousMenu, value = menu
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Play, value = title
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = More, value = info
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Skip, value = skipplus
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Replay, value = skipminus
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Teletext, value = display
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Home, value = start
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote, mapped key, key = Record, value = record
23:06:43 T:2689877792 M:2739257344 DEBUG: CButtonTranslator::MapRemote,

[richeditor]

Installed Boxee yesterday on my Macbook OS 10.4 and used it immediately for about half an hour.
Every attempt since then has been a Fail during the launch, right after I click my user name.

REPORT

Date/Time: 2009-02-01 08:33:40.472 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Boxee
Path: /Applications/Boxee.app/Contents/MacOS/Boxee
Parent: WindowServer [60]

Version: 0.9.8.4880 (0.9.8.4880)
Build Version: 1
Project Name: boxee
Source Version: 4880

PID: 497
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 libSystem.B.dylib 0x90005fca szone_free + 2100
1 libSystem.B.dylib 0x90005588 free + 728
2 libstdc++.6.dylib 0x90b2d00c std::basic_string<char, std::char_traits<char>, std::allocator<char> >::_Rep::_M_destroy(std::allocator<char> const&) + 36
3 libstdc++.6.dylib 0x90b2f38d std::basic_string<char, std::char_traits<char>, std::allocator<char> >::~basic_string [not-in-charge]() + 43
4 tv.boxee.boxee 0x004fe92e CUtil::IsStack(CStdStr<char> const&) + 78
5 tv.boxee.boxee 0x005059fc CUtil::AddFileToFolder(CStdStr<char> const&, CStdStr<char> const&, CStdStr<char>&) + 92
6 tv.boxee.boxee 0x004b1b84 CSettings::GetProfileUserDataFolder() const + 148
7 tv.boxee.boxee 0x004b26e7 CSettings::GetDatabaseFolder() const + 119
8 tv.boxee.boxee 0x004f9c61 CUtil::RemoveTempFiles() + 49
9 tv.boxee.boxee 0x000dce3c CApplication::Initialize() + 10668
10 tv.boxee.boxee 0x005dd752 CXBApplicationEx::Create(void*) + 18
11 tv.boxee.boxee 0x000e2abc CApplication::Create(void*) + 3372
12 tv.boxee.boxee 0x005df3fa SDL_main + 298
13 tv.boxee.boxee 0x008db89c -[SDLMain applicationDidFinishLaunching:] + 76
14 com.apple.Foundation 0x927f2237 _nsnote_callback + 230
15 com.apple.CoreFoundation 0x908553d2 __CFXNotificationPost + 345
16 com.apple.CoreFoundation 0x9084cb51 _CFXNotificationPostNotification + 600
17 com.apple.Foundation 0x927ea7c8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
18 com.apple.Foundation 0x927f1769 -[NSNotificationCenter postNotificationName:object:] + 55
19 com.apple.AppKit 0x9327a976 -[NSApplication _postDidFinishNotification] + 124
20 com.apple.AppKit 0x9327a860 -[NSApplication _sendFinishLaunchingNotification] + 67
21 com.apple.AppKit 0x9327a35d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 273
22 com.apple.AppKit 0x93279f28 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
23 com.apple.Foundation 0x927f7f21 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
24 com.apple.Foundation 0x927f7d4b _NSAppleEventManagerGenericHandler + 91
25 com.apple.AE 0x915226c5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
26 com.apple.AE 0x915225f6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
27 com.apple.AE 0x915224c2 aeProcessAppleEvent + 190
28 com.apple.HIToolbox 0x92df5084 AEProcessAppleEvent + 37
29 com.apple.AppKit 0x9327811d _DPSNextEvent + 1044
30 com.apple.AppKit 0x93277b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
31 com.apple.AppKit 0x932718c4 -[NSApplication run] + 512
32 tv.boxee.boxee 0x008dc030 main + 1568
33 tv.boxee.boxee 0x0000c502 _start + 216
34 tv.boxee.boxee 0x0000c429 start + 41

[wydi]

Since yesterday (iLife Update...) my Boxee crashes too.

Process: Boxee [1384]
Path: /Applications/Boxee.app/Contents/MacOS/Boxee
Identifier: tv.boxee.boxee
Version: 0.9.8.4880 (0.9.8.4880)
Build Info: boxee-4880~1
Code Type: X86 (Native)
Parent Process: launchd [77]

Date/Time: 2009-02-03 21:21:53.772 +0100
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread: 19

Thread 0:
0 libSystem.B.dylib 0x96a401c6 mach_msg_trap + 10
1 libSystem.B.dylib 0x96a479bc mach_msg + 72
2 com.apple.framework.IOKit 0x907ac522 io_connect_map_memory + 225
3 com.apple.GeForce8xxxGLDriver 0x277f8bcb gldUpdateDispatch + 10779
4 com.apple.GeForce8xxxGLDriver 0x277f8ece gldUpdateDispatch + 11550
5 com.apple.opengl 0x9681b31b CGLFlushDrawable + 123
6 tv.boxee.boxee 0x0061cc7a Cocoa_GL_SwapBuffers + 26
7 tv.boxee.boxee 0x000b6ae6 Surface::CSurface::Flip() + 70
8 tv.boxee.boxee 0x000d2044 CApplication::Render() + 260
9 tv.boxee.boxee 0x005ddc84 CXBApplicationEx::Run() + 644
10 tv.boxee.boxee 0x005df4b3 SDL_main + 483
11 tv.boxee.boxee 0x008db89c -[SDLMain applicationDidFinishLaunching:] + 76
12 com.apple.Foundation 0x911e2f1c _nsnote_callback + 364
13 com.apple.CoreFoundation 0x94c238da __CFXNotificationPost + 362
14 com.apple.CoreFoundation 0x94c23bb3 _CFXNotificationPostNotification + 179
15 com.apple.Foundation 0x911e0080 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
16 com.apple.Foundation 0x911e98c8 -[NSNotificationCenter postNotificationName:object:] + 56
17 com.apple.AppKit 0x9449a49a -[NSApplication _postDidFinishNotification] + 125
18 com.apple.AppKit 0x9449a3a9 -[NSApplication _sendFinishLaunchingNotification] + 77
19 com.apple.AppKit 0x94413ec3 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 284
20 com.apple.AppKit 0x944136bc -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
21 com.apple.Foundation 0x9120843f -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
22 com.apple.Foundation 0x9120814f _NSAppleEventManagerGenericHandler + 223
23 com.apple.AE 0x96ba9648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
24 com.apple.AE 0x96ba957e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
25 com.apple.AE 0x96ba9425 aeProcessAppleEvent + 177
26 com.apple.HIToolbox 0x963b19a5 AEProcessAppleEvent + 38
27 com.apple.AppKit 0x94410f91 _DPSNextEvent + 1189
28 com.apple.AppKit 0x94410630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
29 com.apple.AppKit 0x9440966b -[NSApplication run] + 795
30 tv.boxee.boxee 0x008dc030 main + 1568
31 tv.boxee.boxee 0x0000c502 _start + 216
32 tv.boxee.boxee 0x0000c429 start + 41

[khva1380]

I've found exactly the same thing - however I think this is some problem with the actual connection to boxee. If I disable my internet connection and log in, Boxee starts as usual without crashing and I can browse my media etc.

[khva1380]

Interesting-now it has started working again - tried on multiple computers and none have worked for about an hour...

[wydi]

It still crashes here..

[khva1380]

And back to crashing again - it is definitely something to do with the internet connection though and not a file on my machine - if i disconnect from the net I can log in without a problem.

[khva1380]

yes - it crashes (for me anyway) when trying to access recommendations or friend feeds - but if you don't log in, then it works.

[troykelly]

I think there may be something to do with the application not handling internet responses very well (from curl?)

At the moment, I am not able to set the Weather to Brisbane, Australia - or when it fetches it - the program crashes.

It seems all these crashes are related to fetching some XML off the internet, that may or may not be coming back as expected.

[marcel]

thanks ..added this as a bug report.

[slayerfest]

Since this afternoon when i accepted a update and restarted my Mac Boxee/XBMC/PLEX all crash on startup.

I disable my internet connection as indicated above and all works fine.

If i re-enable my net connection they will not load period they just crash back to desktop.

I'm glad i can use my Media Center apps atm, But not happy with the current workaround.

What is going on ?

[wydi]

I'll try this workaround when i'm back home. I've delete all my iLife apps yesterday, 'cause i tought they are the problem :D