can't go to password field?

[amkrisis]

Hey

Just got in the alpha and this might sound stupid but:

When i start Boxee and fill in my username i can't go down to the password field?
I've tried Enter, down arrow, no luck...

I can go down in the previous window and switch between exit and add new user, so the down key does seem to work within Boxee

I'm using Boxee on a Ubuntu 32bit machine.

[tsella]

please provide as much information as possible on your hw setup, include glxinfo output.

thanks!

[gschwanm]

Me too!
I did not find a way to enter any login data...

I am using boxee on a Ubuntu hardy with Kde 4.1. The language settings are german, with a german keyboard.

My PC is a Athlon XP3400 with a ATI Radeon 9800.

OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI RADEON 9600 Series
OpenGL version string: 2.1.7412 Release

BR
Martin

[tsella]

i'm guessing http://forum.boxee.tv/showthread.php?t=231 is the same issue.
and http://forum.boxee.tv/showthread.php?t=195 and http://forum.boxee.tv/showthread.php?t=185.

one user has an intel x3100, another has nvidia 6200. so i'm ruling out gpu.

other users have intel, so ruling out cpu, and chipset. wierd weird weird.

[gschwanm]

hmm, I found the log file now, so here it is:
xbmc.log (http://pastebin.com/m530be062)


martin@gschwantec6: lspci
00:00.0 Host bridge: VIA Technologies, Inc. VT8377 [KT400/KT600 AGP] Host Bridge (rev 80)
00:01.0 PCI bridge: VIA Technologies, Inc. VT8237 PCI Bridge
00:10.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80)
00:10.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80)
00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80)
00:10.3 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 82)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8235 ISA Bridge
00:11.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 50)
00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 74)
01:00.0 VGA compatible controller: ATI Technologies Inc RV350 AP [Radeon 9600]
01:00.1 Display controller: ATI Technologies Inc RV350 AP [Radeon 9600] (Secondary)

[tsella]

ok. so via chipset - further confirmation its not the chipset.

we do have however two radeon RV350s (a 9600 and 9800). @gschwanm is your ati driver the restricted driver shipping with ubuntu, or did you get the driver from amd/ati website? can you please try switching, whichever one you have?

[yuvalt]

can you please provide more info on the machine you have and keyboard?

thx

[gschwanm]

I used the ati driver shipped with ubuntu first, this is with the latest ati driver from the homepage:
xbmc.log (http://pastebin.com/m296f8ea0)

New fglrx output:

martin@gschwantec6: fglrxinfo
display: :0.0 screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI RADEON 9600 Series
OpenGL version string: 2.1.7873 Release


@yuvalt As mentioned before I am using a Athlon XP3400 with a ATI Radeon 9600.
Keyboard Layout is german.
Do you need more detailed info?

For a workaround:
Maybe someone can point me out how I enable the mouse support without using the menu (seem to need to login first which is not possible due to this keyboard problem) or how I add my login data to the config files manually...

BR
Martin

[tsella]

please see http://forum.boxee.tv/showpost.php?p=495&postcount=5 for enabling additional logging.

also, i see in your log that vsync is disabled by detection. maybe calling one of the functions causes this. try disabling vsync manually:

edit the file ~/.boxee/UserData/guisettings.xml
find the key "vsync" and change its value to 0

[tsella]

does working in windowed mode do a difference (click tab)?

do you have compiz fully disabled?
visual effects (compiz fusion) should be disabled. this is done by System > Preferences > Appearance > Visual Effects, set to None

what resolution are you working at? i see that up to 1600x1200 is detected. please try running desktop at 1024x768, and rerun boxee.

[gschwanm]

I am still not able to change to the password field in the login screen with 1024x768 and changes vsync or in window mode. :-S

xbmc.log (http://pastebin.com/m7738dfec)

Compiz is off, but remember I am using KDE4.1 not Gnome or XCFE. Can this cause a problem?

BR
Martin

[tsella]

we are window manager agnostic afaik. you could turn off your window manager, and try running boxee via xinit

[amkrisis]

Wow, this tread kick-started when I was asleep :p
I'm at work now, but will post logs as soon as I'm back at home.

How/where do I look at the logs?

I'm using:

HP nx9420
ATI Mobility Radeon X1600 (ubuntu drivers, might try the ATI ones)
Resolution: 1440 x 900
Compiz turned off
Keyboard: Belgian (Belgium)
Windowed mode doesn't make a difference.

[Espen]

I am experiencing this on two different computers running Ubuntu 8.04, one on intel and one on amd cpu, both run on nvidia graphic chipset with restricted drivers though. XBMC runs fine on both.

[yuvalt]

Hi,

Below is a test program that I need you to compile and run. Once you run it hit the down button while the black window is selected and send me the text output from the console.

To compile:
$ sudo apt-get install gcc libsdl1.2-dev
$ gcc -o sdlk sdlk.c -lSDL

To run:
$ ./sdlk

Source code of sdlk.c:



#include <stdio.h>
#include <stdlib.h>
#include <SDL/SDL.h>

int main(int argc, char *argv[])
{
SDL_Event event;
SDL_Surface* screen;

//Initialize SDL
if (SDL_Init(SDL_INIT_VIDEO) == 1) {
printf("Error initializing: %s\n", SDL_GetError());
return 1;
}

atexit(SDL_Quit);

screen = SDL_SetVideoMode(640,480,32,SDL_DOUBLEBUF);
if (screen == NULL)
{
printf("Cannot set video mode: %s\n", SDL_GetError());
return 1;
}

while (1)
{
while (SDL_PollEvent(&event))
{
if (event.type == SDL_KEYDOWN)
{
printf("Key down: %s\n", SDL_GetKeyName(event.key.keysym.sym));
printf(" type: %d\n", event.key.type);
printf(" state: %d\n", event.key.state);
printf(" scancode: %d\n", event.key.keysym.scancode);
printf(" sym: %d\n", event.key.keysym.sym);
printf(" mod: %d\n", event.key.keysym.mod);
printf(" unicode: %d\n", event.key.keysym.unicode);
}
else if (event.type == SDL_QUIT)
{
exit(0);
}
}
}
}


Cheers,

-Yuval

[amkrisis]

xmbc.log: http://pastebin.com/f380fedc

@yuvalt

I tried to do what you did, but i'm not really a linux terminal guru.

the sudo apt get stuff worked just fine. but when I try to do "gcc -o sdlk sdlk.c -lSDL" I get:

benny@benny-laptop:~$ gcc -o sdlk sdlk.c -lSDL
gcc: sdlk.c: No such file or directory

Anyway, I will now try to install the drivers from ATI's website, maybe that helps...

[gschwanm]

This is the result on my pc:


Key down: down
type: 2
state: 1
scancode: 104
sym: 274
mod: 0
unicode: 0


I hope this helps to narrow down the problem...

BR
Martin

[vulkan]

@amkrisis - where did you create sdlk.c?
you need to be in the same directory before you run the gcc command.

thanks.
-vulkan.

[amkrisis]

@amkrisis - where did you create sdlk.c?
you need to be in the same directory before you run the gcc command.

thanks.
-vulkan.

oh i have to create something? That makes sense :)
I'll try that when i get home.

[vulkan]

:)
you have to create a file called sdlk.c which should contain the text from yuvalt's post below.

then the gcc command should work.

thanks.
-vulkan.

[amkrisis]

:)
you have to create a file called sdlk.c which should contain the text from yuvalt's post below.

then the gcc command should work.

thanks.
-vulkan.

So, Once the file is created i start up Boxee, and press down on the login screen? Or in what order should it launch it?

[gschwanm]

So, Once the file is created i start up Boxee, and press down on the login screen? Or in what order should it launch it?

After compiling the source just start it:
$ ./sdlk

A black box should appear on the screen and on pressing the down button you get some debug info on the console.
The output should be something like this:


Key down: down
type: 2
state: 1
scancode: 104
sym: 274
mod: 0
unicode: 0

hth
Martin

[daemqn]

same pb here
can't go to the password field (I tried enter, tab, pagedown, bottom arrow)
the only thing I can type is my username ;)

damn I was so close ;) after upgrading my graphic card. (http://forum.boxee.tv/showthread.php?t=334)


ben@boxee:~$ /usr/boxee/run-boxee-desktop
cd: 38: can't cd to /usr/boxee/3rdparty/rtorrent
28/08/08 13:22:44#DEBUG#bxbgprocess.cpp:142(Start)#bg process initialized. 1 worker threads created.
28/08/08 13:22:44#DEBUG#bxcurl.cpp:54(Initialize)#curl initialized. version <7.18.0>

Running Boxee test...
is rtorrent running: 0


uname -a


ben@boxee:~$ uname -a
Linux boxee 2.6.24-19-generic #1 SMP Wed Aug 20 22:56:21 UTC 2008 i686 GNU/Linux


Im still on ubuntu 8.04-1 x386 (clean install) with nvidia proprietary drivers

lspci :


ben@boxee:~$ lspci | grep VGA
01:00.0 VGA compatible controller: nVidia Corporation NV44 [Quadro NVS 285] (rev a1)
and it's opengl 2.0 ;) !

xbmc.log :

[amkrisis]

This is the result on my pc:


Key down: down
type: 2
state: 1
scancode: 104
sym: 274
mod: 0
unicode: 0


I hope this helps to narrow down the problem...

BR
Martin


Key down: down
type: 2
state: 1
scancode: 104
sym: 274
mod: 4096
unicode: 0

[yuvalt]

It is the same values as I get and I can't seem to reproduce it -- tried different keyboard layouts etc. Hmmmm...

[amkrisis]

It is the same values as I get and I can't seem to reproduce it -- tried different keyboard layouts etc. Hmmmm...

I'm using the standard belgian keyboard layout (Azerty)

[tsella]

please do the following in a terminal:

1. wget http://apt.boxee.tv/Boxee.bz2
2. bunzip2 Boxee.bz2
3. sudo mv /usr/boxee/Boxee /usr/boxee/Boxee.backup
4. sudo mv Boxee /usr/boxee/Boxee
5. sudo chmod +x /usr/boxee/Boxee
6. vi ~/.boxee/UserData/advancedsettings.xml

and type:


<advancedsettings>
<loglevel>0</loglevel>
</advancedsettings>


run /usr/boxee/Boxee

and try moving around (if the binary works... due to some special circumstances i am not able to run this binary on my setup), shut down a get your log into pastebin.com for us to see.

[amkrisis]

please do the following in a terminal:

1. wget http://apt.boxee.tv/Boxee.bz2
2. bunzip2 Boxee.bz2
3. sudo mv /usr/boxee/Boxee /usr/boxee/Boxee.backup
4. sudo mv Boxee /usr/boxee/Boxee
5. sudo chmod +x /usr/boxee/Boxee
6. vi ~/.boxee/UserData/advancedsettings.xml

and type:


<advancedsettings>
<loglevel>0</loglevel>
</advancedsettings>


run /usr/boxee/Boxee

and try moving around (if the binary works... due to some special circumstances i am not able to run this binary on my setup), shut down a get your log into pastebin.com for us to see.

Here you go: http://pastebin.com/m7ef0c48c

Do I leave the files the way they are now?

[tsella]

@amkrisis - in your case there seems to be an issue with opengl (not necessarily relates to the password issue). please see http://forum.boxee.tv/showthread.php?t=345

[tsella]

we think we have a solution!

please do the following in a terminal:

1. wget http://apt.boxee.tv/Boxee-kbd.bz2
2. bunzip2 Boxee-kbd.bz2
3. sudo mv /usr/boxee/Boxee /usr/boxee/Boxee.backup
4. sudo mv Boxee-kbd /usr/boxee/Boxee
5. sudo chmod +x /usr/boxee/Boxee
6. vi ~/.boxee/UserData/advancedsettings.xml

and type:


<advancedsettings>
<loglevel>0</loglevel>
</advancedsettings>


run /usr/boxee/Boxee

and try moving around (if the binary works... due to some special circumstances i am not able to run this binary on my setup), shut down a get your log into pastebin.com for us to see.

[amkrisis]

@amkrisis - in your case there seems to be an issue with opengl (not necessarily relates to the password issue). please see http://forum.boxee.tv/showthread.php?t=345

I think the install of the drivers went fine, allthough i got an error when doing aticonfig:


X Error of failed request: BadRequest (invalid request code or no such operation)
Major opcode of failed request: 146 (ATIFGLEXTENSION)
Minor opcode of failed request: 7 ()
Serial number of failed request: 8
Current serial number in output stream: 8

I did it again after a reboot, and got no more errors

fglrxinfo:
display: :0.0 screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI Mobility Radeon X1600
OpenGL version string: 2.1.7873 Release

Also:
benny@benny-laptop:~$ glxinfo | grep -i direct
direct rendering: Yes


I installed the new Boxee binary and ran it, but still the same problem I'm afraid.
Could it be that there still are some gfx problems in my case?

http://pastebin.com/f7cbbb4ec

[vulkan]

from your log - boxee constantly (30 times a second) tries to set vsync and fails.
please go to "settings->appearance->screen" and disable vsync.

[amkrisis]

from your log - boxee constantly (30 times a second) tries to set vsync and fails.
please go to "settings->appearance->screen" and disable vsync.

mm, i didn't disable vsync, but now when i launch Boxee from the ubuntu menu, it seems to work!

What i did do was change my ubuntu language from Dutch to English (UK), because i though you were refering to the apearance tab within Ubuntu

[gschwanm]

I tryed the tsella-version, but it did not help.
Here is my log:
xbmc.log (http://pastebin.com/m77c984c1)

As amkrisis suggested, I also tried to change the ubuntu language and keyboard from german to english , but it did not work out either...

To avoid problems with KDE4.1 I also added a new session to KDM which starts boxee directly without running kde first. On a working system it might be useful, but without the ability to log on... :-S

BR
Martin

[OlaNordmann]

What is actually the right keyboard button to activate the password-field?
From the buttons i've tried, 'right-left' changes the blinking prompt's position, even after i open the on-screen keyboard with 'enter' (heck, how do i navigate that?). And 'up-down' does nothing, except when I'm back at the main menu where I'm able to switch between "new user" and "exit".

[frollo]

So I had the same issue. Changing the default System Language from German to English solved it. But could also have been the restart i did to apply the language change. Anyway logging in worked now.

[OlaNordmann]

So I had the same issue. Changing the default System Language from German to English solved it. But could also have been the restart i did to apply the language change. Anyway logging in worked now.Yes, I can confirm. Thanks for the heads up :D
I tried it earlier but forgot to reboot the computer for it to take full effect.

[lemonade]

I can confirm this too. When using finnish locale keyboard doesn't fully work, but it works after running Boxee like this:


LC_ALL="en.gb" /usr/boxee/run-boxee-desktop

[w00binda]

This little hack works for me too (my system is configured to use an italian keyboard).
Thank you very much, Lemonade


I can confirm this too. When using finnish locale keyboard doesn't fully work, but it works after running Boxee like this:


LC_ALL="en.gb" /usr/boxee/run-boxee-desktop

[tsella]

@lemonade thanks for the great tip!

[marci003]

yes, great advice :) but now i can't launch boxee from my menu, only from terminal? is there any permanent fix.. or better, is this going to be fixed in new version?

[marcel]

hi marci003

we hope to have a fix in the new versions..:)

[daemqn]

I can confirm this too. When using finnish locale keyboard doesn't fully work, but it works after running Boxee like this:


LC_ALL="en.gb" /usr/boxee/run-boxee-desktop

worked for me too
thanks lemonade ;)

[redgaz26]

hi guys i have the same problem, i'm on an intel imac running 10.5.5 im in the uk running normal settings, how do i log in??????????

[kheops74]

Same problem here. It works with the work around "LC_ALL="en.gb" /usr/boxee/run-boxee-desktop" in terminal. Hope they will correct the problem for international users.

K