[solved] Hulu Queue Not Displaying

[jernomer]

It seems like I can log into my Hulu account through the Boxee app just fine. But, for some reason nothing is showing up in my queue and the following message is displayed: "No results found." However, I do have about 16 videos in my Hulu queue.

I am running the most current version of Boxee (0.9.5.4497) on a MacBook 2.16 Intel Core Duo, with 2GB RAM. Also, I am running Mac OSX 10.5.5.

Any ideas how I might be able to resolve this issue?

Thanks.

[bburridg@gmail.com]

I have the same problem since the update today. Can login, but I see nothing in my queue. I even lose the entire boxee navigation.

Brian

[dopeman]

I am having the same problem too

[marcel]

guys ..sign out of Hulu and exit and restart boxee and try again to login and chey your queue's..

[charlesa]

I'm seeing the same thing. Nothing but "No Results found," and hitting menu brings you back up always to the main hulu screen.

I should wireshark the network to see what's happening behind the scenes, but as far as Boxee 0.9.5.4497 is concerned, my hulu queue doesn't have anything in it.

I tried making everything in my profile public, but that didn't help Boxee recognize my queue. I keep checking around to see whether there's anything I can change in my hulu configuration so that Boxee will recognize it.

I'm looking forward to advice on getting the hulu queue feature to work.


guys ..sign out of Hulu and exit and restart boxee and try again to login and chey your queue's..

This was the first thing I tried. I'm seeing it on two different machines (MBP and Mini, both on 10.5.5).

[honkerdown]

This was the first thing I tried. I'm seeing it on two different machines (MBP and Mini, both on 10.5.5).

Ditto, but we all know that already, right?

[charlesa]

My exploration has turned up the following information. YMMV.

By launching Boxee manually...
/Applications/Boxee.app/Contents/MacOS/Boxee -fs
... I noticed that Boxee writes a log (even when launched normally) to ...
~/Library/Logs/boxee.log

This log indicates that Boxee is trying to load an rss feed from...
dir.boxee.tv/apps/hulu/queue

...so I examined the contents of that feed - no authentication required - and found that it reported a warning:



<b>Warning</b>: main() [<a href='function.main'>function.main</a>]:
Node no longer exists in
<b>/home/rssdir/public_html/apps/hulu/queue.php</b> on line <b>66</b><br />


The whole business with Boxee requesting unauthenticated queue information from boxee.tv instead of directly from hulu, lead me to think that maybe my initial inclination was correct - that even with your password, boxee requires you to make your queue public in order to load. So, I made my queue public, waited the five minutes or so for the hulu setting to actually take effect (by verifying its public feed) and kept polling that boxee.tv feed to see whether the the warning went away.

And I left my hulu queue public overnight.

Whether it's relevant that hulu added new content to the queue in the meantime or that I gave dir.boxee.tv enough time to read and index the queue remains to be seen.

The feed from dir.boxee.tv/apps/hulu/queue now contains the contents of my hulu queue.

But it seems I needed to make the feed from my hulu queue public and wait several hours for boxee to pick up the queue. (My guess is that the bulk of folks who were really jonesing for this had already opened up their queues so that they could process them using feedfool and so the new Boxee build worked for them out of the box.)

[jernomer]

I can confirm that making the Hulu queue public will allow it to show up in boxee.

My queue was originally marked as private, so I changed the setting to public and after a couple of hours it showed up in boxee (I didn't even have to log out of Hulu or anything, although I did restart boxee).

This is a fine temporary fix for the Hulu queue not displaying, but I still think I should be able to access my private queue in boxee, especially since I am logged into my account.

[dustyny]

Yup setting it to public worked for me to.. I guess I can see why some people would be bothered by that.. but I don't care if people see what I watch..

[ajaysinha]

Any thoughts on what to do if the queue is public, but it still doesn't show (exiting and restarting already tried)

Thx

[marcel]

boxee uses this xml to grab the feed http://www.hulu.com/feed/queue/<username> try it from a browser to see if it brings you in the hulu queue or private feed if it does then you just need to keep clicking the my queue tab in the Hulu screen..

[ymatto]

I'm baffled. I've tried every suggestion -- logging out/in, setting queue to public (already was), making sure RSS is showing in browser, etc. -- and I've still never seen anything but "No results found." for my queue. Is there anything else I can do to troubleshoot this?

[agentlame]

can you pm me the link to your hulu queue?

[ymatto]

Sent. Thanks for looking into it.

[ymatto]

Aha! I just figured out my problem -- perhaps this is getting other people as well. When entering your username on hulu, it accepts your login email address as well as your nickname; I've been using my email address, which is successful both on the webpage and in boxee, but for some reason boxee doesn't correctly pull up the queue when you do it that way. I entered my nickname on hulu instead and everything came up beautifully.

It would be better if the hulu application in boxee handled this on its own, since hulu accepts the email address as a valid way of logging in, but for now hopefully this takes care of it for anybody like me.

[agentlame]

wow... thanks for figuring that out... that will help many people!

can you post this as a new bug, please?
http://forum.boxee.tv/forumdisplay.php?f=9

[ymatto]

Posted. Glad I could help the community after only a couple days as a user! :D

[roxxan23]

Aha! I just figured out my problem -- perhaps this is getting other people as well. When entering your username on hulu, it accepts your login email address as well as your nickname; I've been using my email address, which is successful both on the webpage and in boxee, but for some reason boxee doesn't correctly pull up the queue when you do it that way. I entered my nickname on hulu instead and everything came up beautifully.

It would be better if the hulu application in boxee handled this on its own, since hulu accepts the email address as a valid way of logging in, but for now hopefully this takes care of it for anybody like me.
thank you soooo much for posting that. i've been going crazy trying to figure out what was going on and i just logged out and logged in using my nickname instead and bam! there is my queue!!!