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timster54
March 20th, 2010, 06:07 PM
Every single time I open Boxee it doesn't open up the interface. The only thing that opens is just the application bouncing in the dock. Then it crashes. What should I do?

NomadDNA
March 20th, 2010, 07:07 PM
Every single time I open Boxee it doesn't open up the interface. The only thing that opens is just the application bouncing in the dock. Then it crashes. What should I do?

could you describe your hardware? MacMini/MBP?

Do a clean install by deleting the userdata folder
repair disk permisssions
try again.

If you continue to have issues, check your system profiler for error prompts, specifically under "graphics/displays"

timster54
March 20th, 2010, 07:22 PM
could you describe your hardware? MacMini/MBP?

Do a clean install by deleting the userdata folder
repair disk permisssions
try again.

If you continue to have issues, check your system profiler for error prompts, specifically under "graphics/displays"

I am using a Macbook Pro 15 inch, early 2009.

Where is the userdata folder.

I will try repairing the disk permissions.

NomadDNA
March 20th, 2010, 07:54 PM
Check this out:
http://support.boxee.tv/entries/42737-removing-the-userdata-folder

marcel
March 21st, 2010, 03:20 AM
can you post your crashreporter log?

NomadDNA
March 21st, 2010, 10:02 AM
can you post your crashreporter log?

@timster

you can find the crashreporter log here

~/Users/[yourusername]/Library/Logs/boxee crash log....

norourke
March 22nd, 2010, 08:17 PM
had a similar problem that i traced back to having an eyetv live window open. could be you have some program open that is in conflict with boxee