Boxee 0.9-r3970 crashes when accessing Video-Sources on Ubuntu 8.04

[jransomed]

1st and foremost: This is great product. Awesome job!

Help:
I am having a problem with Boxee closing/crashing as soon as I select Video - Sources. I have deleted the ~/.boxee directory and still no dice. I've since enabled logging 0 in the advancedsettings.xml file. I'm attaching this more detailed log in hopes it will help. I tried this on a different box running Ubuntu 8.04 and it worked. :-/ Not sure why this box is having this particular issue. I'm stumped, anyone have any ideas? Thanks in advance!


-JRansomed

[marcel]

try deleting your profile (~/.boxee/UserData/Profiles/{username}) and restarting boxee...the problem could be a bad source file..

[jransomed]

I've tried deleting the profile and recreating it. It still closed out. I've also deleted ~./boxee and had boxee recreate the directory. Still closes unexpectedly when I view sources. :-/

I diffed the sources.xml file with one from another working 8.04 test box and they appear to be the same. It must be something about this particular box. I'm puzzled....

[marcel]

how many sources do you have connected..

[jransomed]

I've not added any sources, so it's only connected to what is built in. I can check and see what of the built-in sources it is connected to, with exception to those under video-sources. It also closes out on music-sources and picture-sources as well.

To make sure I understand, would you like to to see what sources it is connected to like CNN, Hulu, etc?

Thanks again for helping me with this! ;-)

[marcel]

send me more info on your hardware?graphic card?

[jransomed]

Ok, its working, but what I did to fix it surprises me. Hopefully you can make more sense of this. Especially surprises me as the symptom closes out with no hesitation to it. I would have expected a bit of a delay if swapping blew it up.

The fix was adding more RAM. I upgraded from 768MB to 1.5GB.

Here are the other specs for the box as requested. The video isn't all that beefy, but I'm running it at 1024x768 at this time with Desktop Effects disabled.

Machine is a Shuttle XPC SK43G (http://global.shuttle.com/product_detail_spec.jsp?PI=479)

Specs for mine:
AMD Athlon(tm) XP 2400+
1.5 GB RAM (DDR 333)
DVD ROM
320GB HD (IDE)
Nvidia GeForce4 MX 440 AGP
Chipset VIA KM400+VT8237
Realtek ALC 650 6 channel audio
Realtek 8100B, 10/100 LAN
Firewire VIA VT6306

That pretty much sums the box up. Please let me know if you require more information, logs, etc.

As it stands now, this symptom is fixed. I've since added mythtv as a source and am experiencing the issue that is seen in thread http://forums.boxee.tv/showthread.php?t=843

That is unrelated to this topic so, I won't post anymore on that here. ;-)

Thanks for your help!

[marcel]

I glad it is working but i suspected that the graphic card was crashing it (Nvidia GeForce4 MX 440 AGP)..but if it is working thats great just keep me posted..:)

[jransomed]

I'll post if the problem returns. I will add this tidbit. I have a Nvidia FX5200 laying around and decided to try it. Wow, definitey a no go on Ubuntu Hardy. I couldn't even get glxgears to run without crashing let alone boxee. I gave up after trying restricted drivers and then Envynp. I'm not looking to use this card, but for those out there considering it, this might be a good heads up. :-)