PDA

View Full Version : can't log in to Boxee via beta w/ known good account?



different computers
January 22nd, 2010, 08:51 PM
Using the current beta on a macbook.

Launches fine. Can't log in. Doesn't give an error message, just doesn't log in.

I deleted the user and tried to recreate it. Same thing.

I have confirmed the username & pwd by logging in to boxee.tv and by logging in to another mac running an alpha version of boxee.

Ideas?

NomadDNA
January 22nd, 2010, 08:56 PM
Have you considered creating another user account as a test?

different computers
January 22nd, 2010, 09:07 PM
Well, not another user account, but I deleted the account and recreated it. Same thing.

NomadDNA
January 22nd, 2010, 09:15 PM
Same thing.

Is it the same thing?

different computers
January 22nd, 2010, 09:29 PM
Ummm...

Yes. Exactly the same.

I have also restarted boxee several times. And restarted the mac.

maximusfacq
January 23rd, 2010, 12:28 AM
Did you previously have the Alpha installed on this machine? Was it COMPLETELY removed before you installed the Beta? I seem to recall reading of other users with a similar issue to this that had some old Alpha file artifacts in place screwing with the new Beta files...

different computers
January 23rd, 2010, 06:59 AM
well, the odd thing is that it was all working great until today. That's since the first weekend the beta has been available.

It isn't a connectivity issue either.

But yes, I did have several versions of the alpha installed.


Updated:
Well, for no good reason, no changes since last night, Boxee is spontaneously working now.

Thanks anyway, he said with trepidation.