SMB: Server Stopped Responding

[timesync]

Hi,

I've now seen this issue happen twice, both on the most recent Mac Beta available. About 40 mins in to a 1080p movie streamed over the network, the movie stops playing and gives the message "SMB: Server Stopped Responding". One was a 7.04GB .mkv file and the other was a 4.29GB .m2ts file. Both stopped a little over 40 mins in to it with the same message. This only happens seems to happen with 1080p files. I've checked other movies and so far, the same problem doesn't seem to happen.

[timesync]

So I'm assuming no one else is having this problem? It's definitely not the files as I'm able to play them all the way through (streaming, as well) using VLC. Any thoughts?

[Kyusaku]

What build, what OS?

[timesync]

What build, what OS?

10063, OS/X Leopard.

[timesync]

I'm guessing no one else has been having this problem. Well, it just happened to me again at the same point in a 1080p file 4.7GB in size being streamed over a network. Here is the log file info from the time it happened. I know some of it is irrelevant, but I decided to just copy and paste the whole thing anyway. I have yet to be able to watch more than 41 minutes of a 1080p movie streamed over the network. I'm going to try and copy a file to the machine and stream it locally to see if I have the same problem.

----------------------------

01:16:13 T:2685826848 M:322199552 INFO: Loading skin file: boxee_video_context.xml
01:17:14 T:2958389248 M:322719744 NOTICE: ES: Client from 127.0.0.1 timed out
01:18:51 T:2963103744 M:322482176 ERROR: Read - Error( Invalid argument )
01:18:51 T:2963103744 M:321957888 ERROR: ffmpeg[B09D6000]: [matroska] Read error
01:18:51 T:2963103744 M:322584576 ERROR: Read - Error( Invalid argument )
01:18:58 T:2969370624 M:326205440 WARNING: CDVDMessageQueue(audio)::Get - retrieved last data packet of queue
01:18:59 T:2968838144 M:326721536 WARNING: CDVDMessageQueue(video)::Get - retrieved last data packet of queue
01:18:59 T:2963636224 M:326721536 ERROR: ffmpeg[B0A58000]: [h264] error while decoding MB 21 10, bytestream (-6)
01:18:59 T:2963103744 M:326717440 NOTICE: CDVDPlayer::OnExit()
01:18:59 T:2963103744 M:326717440 NOTICE: DVDPlayer: eof, waiting for queues to empty
01:18:59 T:2963103744 M:326717440 NOTICE: DVDPlayer: closing audio stream
01:18:59 T:2963103744 M:326717440 NOTICE: Closing audio stream
01:18:59 T:2963103744 M:326717440 NOTICE: CDVDMessageQueue(audio)::WaitUntilEmpty
01:18:59 T:2963103744 M:326717440 NOTICE: Waiting for audio thread to exit
01:18:59 T:2969370624 M:326717440 NOTICE: thread end: CDVDPlayerAudio::OnExit()
01:18:59 T:2963103744 M:326713344 NOTICE: Closing audio device
01:18:59 T:2968838144 M:326729728 INFO: ffmpeg[B0F4E000]: [h264] concealing 1948 DC, 1948 AC, 1948 MV errors
01:18:59 T:2963103744 M:327356416 INFO: CoreAudioRenderer::Deinitialize: Renderer has been shut down.
01:18:59 T:2963103744 M:327356416 NOTICE: Deleting audio codec
01:18:59 T:2963103744 M:327434240 NOTICE: DVDPlayer: closing video stream
01:18:59 T:2963103744 M:327434240 NOTICE: Closing video stream
01:18:59 T:2963103744 M:327434240 NOTICE: CDVDMessageQueue(video)::WaitUntilEmpty
01:18:59 T:2963103744 M:327434240 NOTICE: waiting for video thread to exit
01:18:59 T:2968838144 M:327434240 ERROR: Got MSGQ_ABORT or MSGO_IS_ERROR return true
01:18:59 T:2968838144 M:327434240 NOTICE: thread end: video_thread
01:18:59 T:2963103744 M:327450624 NOTICE: deleting video codec
01:18:59 T:2963103744 M:338403328 NOTICE: CDVDPlayer::OnExit() deleting demuxer
01:18:59 T:2963103744 M:340094976 NOTICE: CDVDPlayer::OnExit() deleting input stream
01:18:59 T:2963103744 M:340094976 ERROR: OnExit - 0 1
01:19:00 T:2685826848 M:340467712 INFO: Loading skin file: Home.xml
01:19:00 T:2957332480 M:340369408 INFO: WEATHER: Downloading weather
01:19:00 T:2685826848 M:340340736 INFO: Loading skin file: DialogOK2.xml
01:19:00 T:2685826848 M:340123648 NOTICE: CDVDPlayer::CloseFile()
01:19:00 T:2685826848 M:340123648 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
01:19:00 T:2685826848 M:340103168 NOTICE: DVDPlayer: waiting for threads to exit
01:19:00 T:2685826848 M:340058112 NOTICE: DVDPlayer: finished waiting

[timesync]

So, this problem only appears to happen when streaming large files over a network. When streaming the file locally from the hard drive, everything is ok. I'll test it off a USB-attached drive and update this thread (even though, it doesn't seem as if anyone else is having this issue).

[timesync]

Alright. It's confirmed: this problem only happens when streaming a large file over the network. When that same file is played from the hard drive containing boxee or a USB-attached device, everything works perfectly.

I would go ahead and add this to Jira, but I'd appreciate it if someone else could duplicate this first before I go and clutter things for the Boxee devs.

[spelton]

with osx and the most recent beta build. 40 minutes in or so is about right it seems...

[chrisjasp]

I have the same problem. I know this thread is old, but did you ever come up with a resolution or work around? I have the same problem on the latest boxee on my Mac Mini streaming a large file.

[GROwen]

I've also just discovered this error when playing files over a share, however they're not necessarily large files, some less than 100MB.

Anyone heard any updates to this?

[jenyroger]

When your server can be stopped to respond you it must be failed in some protocols which you use with this it is necessary files with having 100 Mb for streaming the server to stopped the responding .

[nuggyblake]

When your server can be stopped to respond you it must be failed in some protocols which you use with this it is necessary files with having 100 Mb for streaming the server to stopped the responding .

Did someone say spam ? I love those online coupons in the tag

[Steven0440]

I'm running a Mac Mini with the latest build and seem to be having a related problem.

I use my Boxee'd mac mini to listen to music from a file server that contains all my music. Every ten minutes or so while listening to music, the sound will simply stop. It lags for ~10 seconds, and then continues on where it lagged. This has been going on for months (i wish I could remember the exact build that it first showed up in but I can't).

I opened up the log files and every time the music lags i see an error of:

Receiving SMB: Server stopped responding

This is a mightily annoying error! Any advice on fixing this issue?

[cs02rm0]

I've got this too.

Latest beta of Boxee.
Mac Mini running Ubuntu Linux.

[gdelgado]

I am also have the same problem with a WD SharedSpace 4TB drive. Any update if this bug will be fixed in a future release?..

Thanks..

[gdelgado]

I may have a possible solution for this in my case it was the NAS device firmware. Before when watching a movie during the first 5 minutes of watching the movie I would get the SMB error. After searching the net I found that particular NAS device "WD SharedSpace 4TB" had enabled signing. Customers were complaining about the transfer speed slowing down so they released a firmware patch to disable this. After doing this on my device I have watch the same movie I was having issues with and 40 minutes into the film it is still going without any errors.SO far this seems to have fix my issue and it may be something worth exploring. Below is the microsoft link describing the SMB signing..

http://support.microsoft.com/kb/887429

[fuzzbawl]

I just disabled "server signing" on my Samba server. I am able to get through entire episodes of TV shows now without having any drops in video on my Boxee Apple TV.