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View Full Version : Terrible contrast issues


one800higgins
December 28th, 2009, 01:02 AM
I was referred here by an employee, zacharyw, on Getsatisfaction.com. I already posted this issue on that site and on Jira, but was told that I should put it here too.

I'm running the latest build (10056, I believe?) as I just uninstalled and cleared all my data and reinstalled it today. I'm running on Windows 7 x64.

Basically the problem is that when I went from Alpha to Beta, the contrast dropped significantly in quality. I posted some screen shots with side by side comparisons to VLC playing the same file:

http://getsatisfaction.com/boxee/topics/boxee_beta_running_with_terrible_contrast_on_video s

The Alpha release used to display videos correctly. This seems to be an issue with whatever codecs or what not were changed between the 2 releases. It's unbearable to watch dark movies through Boxee now.
Kyusaku
December 28th, 2009, 01:17 AM
Is your issue related to this? http://jira.boxee.tv/browse/BOXEE-3867 If so please vote up the issue.
one800higgins
December 28th, 2009, 01:19 AM
Yea. That's the post I made on Jira.
Kyusaku
December 28th, 2009, 01:27 AM
Yea. That's the post I made on Jira.

Well from the fact the issue on Jira has been assigned to a dev the issue is being addressed and seems to be a known issue, no real need to make a post here unless to point out to others suffering the same issue to vote up the bug you reported or provide any useful debug code.
one800higgins
December 28th, 2009, 09:33 AM
I was just doing what the employee told me... I don't quite understand using 3 different sites to post issues with a program, but that's what I was told to do so I did.
one800higgins
January 3rd, 2010, 03:54 PM
Just posting this again to see if anything has the same problem before I just give up on Boxee all together. If you have the same issue please vote it up on the Jira link posted above.
Daedelus6
January 30th, 2010, 03:48 PM
Contrast is not good under boxee for me either.

Running Windows 7, Geforce 6150 over component.
Cacafuego
January 30th, 2010, 04:41 PM
I was just doing what the employee told me... I don't quite understand using 3 different sites to post issues with a program, but that's what I was told to do so I did.

Agreed. Actually, there are 4 sites to report bugs and suggestions, and people are been directed to any/all of them based on various reasons/whims.
adam0
January 30th, 2010, 05:51 PM
Agreed. Actually, there are 4 sites to report bugs and suggestions, and people are been directed to any/all of them based on various reasons/whims.


Wait, 4? I know of these forums, jira and getsatisfaction, whats the fourth?
darcilicious
January 30th, 2010, 05:52 PM
support.boxee.tv maybe? ;)
Cacafuego
January 31st, 2010, 05:10 AM
Right. Though I'm yet again pushing a thread off-topic =)