Status 11 Crash Related to Thumbnail Option Being Checked

[slapinheimer]

I figured out why I was getting the status 11 crash/error. I had turned on the enable thumbnails option during my configuration of Boxee. Once I turned the option off the crash problem went away.

I have an external USB drive attached to my Apple TV. I kept seeing the drive light up and once it reached a certain point into the seek I would get the status 11 error. To fix the problem, I disconnected by external USB drive and rebooted my Apple TV. I was then able to go into the Boxee settings, navigate to Video settings then I found the option to create thumbnails for videos without artwork and unchecked it. I then exited Boxee and reconnected my external USB drive. Opened Boxee back up and BAM! It worked with no Status 11 crash.

Hopefully this fix will preserve the hair follicles of many others experiencing the same problem I had.

The wonderful Boxee folks may wish to see why the thumbnails would be crashing the app. I do have a multitude of ripped raw DVD's on that external drive not sure if the VOB files would be the issue or not.

[marcel]

hi slapinheimer

thanks for the report ...

could you run some tests for us so we can locate which file type is causing this problem..or any other users who are having the same problem then please pm ..cheers guys:)

[lineus]

Hey all,
I've only used boxee a few times now, and everytime it's resulted in a status: 11 message. I've streamed an npr podcast and played flac files from a smb share. In both cases, it finished what I asked it to do, and crashed afterwards. Here is the link to the crash reporter log http://pastebin.com/m4ba6449e . I would also like to know if there is a better option than rebooting the apple tv when I see this? I've mashed just about every key combo I can think of, but so far the only way out is to ssh in and reboot.

Thanks!

Kev

[lineus]

I just retried the smb streaming with an mp3 this time and with the thumbnail option turned off. I'm still getting the status 11 message. FWIW, I'm happy to help run any tests or help in any way I can. Boxee is the only hope I have for actually getting any pleasure out of my apple tv.

Kev